Client Advisor
Job Description
As a Client Advisor, you will provide customers with information on available products and their prices and discount options. You will be responsible for ensuring that customers are satisfied at the end of their shopping.
Why you’ll love F ZEEN KEFALONIA
F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.
What you’ll do
- Greet and interact with customers
- Demonstrate and explain merchandise, selecting and suggesting options suitable for the customer’s needs
- Assist customers with purchase decisions
- Collect payment using the store point of sale system
- Ensure high levels of consumer satisfaction by providing superior sales service
- Assess customers’ needs and provide information and assistance on product services and features
- Drive sales with product knowledge and market-driven enthusiasm
- Discuss products offered and available alternatives
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Represent the brand inside and outside of the store
- Perform other duties as assigned
What we are looking for
- Previous work experience as a Client Advisor in a retail/sales or fashion-related position, preferably in a 5* Hotel’s Boutique or High-end Clothing Brand
- Excellent command of the English language
- Knowledge of any additional language will be considered as an asset
- Excellent verbal communication skills and active listening skills
- Excellent sales and customer service skills
- Friendly, helpful, confident and engaging personality
- Ability to operate or to quickly learn the stores point-of-sale system
What we offer
- Positive working environment
- Training and career development
- Competitive remuneration package
- Single or double occupancy accommodation at fully equipped apartments
- Daily meals
- Uniforms
- Transportation from and to the hotel for duty
- Other seasonal perks & benefits also in addition to results
Join Our Team
- A team that is built on respect and excellent service over collaboration
- A team of likeminded individuals that are motivated to work as a unit to offer our guests unique vacations and unforgettable experiences
- A team of happy employees, that are driven within their working environment to contribute to a common goal
- A team that celebrates achievements made individually and encourages a positive attitude and integrity
- A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
- A mindful and considerate, people-oriented workplace
- A family-run company with exceptionally high standards both for the guests and the employees alike
