Assistant Support Worker / Social Care Worker - Intellectual Disability and Mental Health Services

Nua Healthcare is one of Ireland’s leading Care Providers. We provide Residential, Supported Living, Day and Community Outreach Services to both Children and Adults with a range of complex support requirements.
At Nua Healthcare, we are proud to offer high standards of service and care. Renowned for offering some of the best facilities in the country; our residential accommodation combines modern state-of-the-art facilities with beautiful outdoor environments. Our tailored day care programmes encompass a wide variety of stimulating and enjoyable activities.
Our team bring a wealth of experience in supporting individuals with a range of complex needs including, but not limited to:
▪ Autism
▪ Asperger Syndrome
▪ Acquired Brain Injuries
▪ Challenging Behaviour
▪ Intellectual Disabilities with Alzheimer’s or Dementia
▪ Mental Health Rehabilitation and Recovery
▪ Personality Disorders

At Nua Healthcare, we believe that having the highest quality of care is an absolute right of every person we support. We are committed to providing each person we support with individual, personalised care within a safe and homely environment, and we encourage and facilitate their involvement throughout the associated decision-making processes.
We strive to empower the people we support to shape their own lives and the services they receive, and we actively encourage each person to develop their life skills, which in turn, enables them to realise their full potential.
We also encourage participation in an array of individualised services, community-based recreational activities, meaningful educational and employment opportunities.

General responsibilities: 

▪ Live our Mission, Vision and Values.
▪ To co-operate with your employer and to comply with your responsibilities under the Health Act 2007, The Mental Health Act 2001 and Mental Health Amendment Act 2018, the Safety Health and Welfare at Work Act 2005 and all associated standards, regulations, and codes of practice in so far as is reasonable and practicable.
▪ To ensure PP’s and or ICP’s are up to date and that services are being always delivered to the highest possible quality and safety standards.
▪ To be familiar with and to adhere to the local safety statement (risk assessments and standard operating procedures) always.
▪ To be familiar with and to adhere to all company policies and procedures.
▪ To use company IT systems as instructed and to never share your passwords with another or do anything likely to result in the unutilised disclosure of company and or personal data as defined under the General Data Protects Regulations (GDPR).
▪ To report any concerns for the safety of our service users and residents to your line manager and or other manager within Nua for appropriate address in-line with company policy.
▪ To act responsibly, at all-times, and to co-operate with our regulators in the very best interests of our service and the people who use them.
▪ To maintain the highest level of infection control standards as directed by company policy and national best practice guidance in the utmost interests for the Safety, Health and welfare for yourself, your colleagues, our service users and residents and any other persons in so far as is reasonable and practicable.

The hours of attendance for the position are across a 24-hour period, 5 days over 7, and 365 days per year.

▪ Full Clean Driver’s licence/ or commitment to have one within 6 months of commencing employment.
▪ Relevant life experience.
▪ Prior work experience in a similar role although not essential as full training will be provided by the service to the right candidates.

Other Requirements:

▪ Genuine respect and empathy for diversity and individuality.
▪ Responsible and mature approach to work.
▪ Excellent interpersonal and communication skills with ability to adapt to new environments.
▪ Experience of / with people with additional and/or complex needs
▪ Enthusiastic, proactive self-motivator who can provide holistic supports of the highest quality.
▪ Self-driven with proven record of achievement.
▪ Ability to set high personal standards of performance and delivery of desired results.

Key Competencies:

▪ Excellent overall demeanour.
▪ Effective verbal and written communication and IT skills.
▪ Good aptitude for learning.
▪ Good problem-solving skills.
▪ Good planning and decision-making skills.
▪ Effective verbal and written communication.
▪ Ability to work to deadlines under pressure.
▪ Ability to empathise with and understand the needs of others.
▪ Ability to work on own initiative.
▪ Reliability and flexibility.
▪ Self-motivated/self-starter team player.

Career Development:

▪ All employees of Nua Healthcare Services will be required to commit to their personal training and development. Opportunities to advance your career in our services will weigh heavily on your dedication to the service, the people who use our services and your own time investment in your personal training and development. Your future is in your hands.
▪ Nua Healthcare Services is an equal opportunities employer and are heavily invested in its people. Financial support is available on a most applicable, first come first served basis each year and we strongly encourage you to talk to our HR team as soon as you’re ready to progress your personal development and career path within Nua.