Travel Agent - German speaker
Your main tasks and responsibilities will be:
• Communicating effectively with customers and applying the motto: "Think Customer First" by making them feel like they are already on holiday;
• Achievement of the performance targets defined by the project;
• Providing for high-quality sales and customer relations by answering questions concerning products and services features and benefits;
• Maintaining project goals at a high level through creative selling and strong sales closing techniques.
Please be aware of the general requirements:
• Fluent or native in German with a good command of English (minimum B2)
• Availability to work from Monday to Saturday, from 8 am to 8 pm;
• Good at working in a team environment and coordinating workflow with colleagues.
• Previous experience in sales and customer service (mandatory);
What you can expect from us:
• Relocation Package for those living abroad that includes: three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;
• A renewable 12-month contract from day one with the strong possibility for an eventual open-ended contract;
• Special GDS monthly performance bonus;
• Base salary + daily meal allowance + monthly transportation allowance + 2 extra salaries/year);
• Private Health Insurance + dental plan once you complete 6 months with the company+ English speaking Doctor on site;
• Full-time job (40 hours weekly);
• Free training for all necessary software and product knowledge + continued training and development;
• Regular assessments for positions like Quality Specialist, Team Leader, HR Recruiter and many more.
• Great office location with easy access by public transport (train, metro, and buses);
• Discounts at gyms, restaurants, beauty centers, pharmacies and many more businesses in the area.