Spanish Customer Support Advisor (m/f)

O Nosso Cliente

Photobox is a leading online digital photo service that has over 27 million members. This is an excellent opportunity to work in an innovative and vibrant team!

Responsabilidades

• Owning the customer questions and ensuring a timely response and resolution;
• Providing troubleshooting and general support for the customer;
• Identifying issues for escalation and routing accordingly;
• Engagement with second line support teams;
• May interact with other departments to ensure resolution of customer questions.

Perfil

• Proficiency level of Spanish (written and spoken);
• Good knowledge of English language;
• Excellent knowledge of MS Office Applications;
• Minimum high school graduated of educational background;
• Availability between 08h00 and 20h00, including rotating weekends;
• Teamwork orientation;
• Strong communication skills;
• Ability to portray professionalism and work well in a team environment.

A Nossa Oferta

• Renewable employment contract, possibility to become permanent;
• Excellent opportunity in a leading multinational company;
• Long-term career opportunities and job security;
• Multi-awarded work environment;
• Investment in training and personal development;
• Opportunity to participate in all company activities: TP Club.

Apply here: https://jobs.teleperformance.pt/pt-pt/Oportunidades/spanish-customer-support-advisor