Beschrijving vacature

Description and Requirements

TELUS International Europe is looking for passionate player support specialists for Riot Games.

Join our growing TELUS team supporting League of Legends, VALORANT, Legends of Runeterra and TfT - get the job you will enjoy!



A typical day:

  • Help out our players with any issues they might have via tickets & chat only
  • Provide the best player experience by showing case by case player oriented attitude
  • Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
  • Collaborate with a passionate team of gamers in order to give our support experience a player to player feel

Sounds good, right? 



If you have:

  • Fluency in Hungarian and a good command of English
  • Gaming experience - you have played games recently and you can relate to a player’s concept, community and mindset
  • Player empathy and understanding a player’s perspective when tackling their issues
  • Understanding of Player Support
  • Desire to help the players as best as possible and to contribute to the team’s success 

We Offer:

  • Attractive salary
  • Online training and temporary Work from Home opportunity
  • A friendly, supportive and collaborative team environment with great energy
  • Career development opportunities
  • International modern working environment (Relax zones, PlayStation and billiard corners)
  • Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psychologist in the office and many others)
  • Employee referral bonuses
  • Supportive work-life balance policies
  • Continuous assistance and learning
  • Employee Relations team to help new hires integrate in the local lifestyle and culture

We care about the well–being of our employees, invest in their future growth, encourage fun and team building initiatives!



It sounds like the perfect job for you? APPLY NOW!



About us: TELUS International Europe is the leader in the BPO sector in Bulgaria. The company has almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 50 languages.

 

Required Language(s)Hungarian

Functiebeschrijving
Sector:
Office administrative, office support and other business support activities
Beroepsveld:
Customer services clerks
Work experience:
Work experience is not required
Taalvaardigheden:
  • English
  • Good
  • Hungarian
  • Very good
Salaris van/tot:
Not provided
Date of expiry:

Over het bedrijf

TELUS International is a global business process outsourcing company that provides customer service and digital solutions of the highest level to prestigious global partners such as Google, Fitbit, Airbnb and Riot Games. We are present in 32 countries, offering our first-class solutions in over 50 languages. In Germany we cover three fields:Customer support from our offices in Berlin,… Meer informatie