Beschrijving vacature

Job Description: 

Come and work with us.


How about join a support team of one of the most respected photographic brands?
Are you Norwegian native or fluent with strong English communication skills? 
Looking to make your career in a multicultural environment in sunny and happy Lisbon? 
So we have the perfect opportunity for you!

 

Your future project: join our Norwegian Customer Support team.

 

Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars.

 

As a customer service specialist in this project, your daily responsibilities will include:

  • Support customers by answering their questions regarding products and services via phone and email
  • Offering solutions for customers demands by identifying and troubleshooting with the available resources
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

 

Benefits.

 

  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

 

Go further with Foundever™

 

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

 

Apply today! 

Functievereisten

To succeed in the role, you will need to have:

  • Native or proficient level of Norwegian (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Functiebeschrijving
Sector:
Motion picture, video and television programme activities
Beroepsveld:
Customer services clerks
Onderwijsveld:
Business and administration, Computing
Werkervaring:
Work experience is not required
Taalvaardigheden:
  • Norwegian
  • Very good
  • English
  • Good
Salaris van/tot:
Not provided
Date of expiry:
Link for more information:
Norwegian Customer Advisor for NIKON - Lisbon, Portugal

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About organisation

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that… Meer informatie

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