JUNIOR FRONT OFFICE AGENT_SI

The Junior Front Office Agent will be our visiting card, welcoming guests and ensuring a memorable experience from the moment they arrive. The ideal candidate must demonstrate a strong commitment to service, excellent communication skills, and a strong knowledge of foreign languages.

In order to work in Italy a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

• Manage check-in and check-out procedures with precision and courtesy;
• Provide information on the exclusive services of the estate, including the restaurant, wine bar, and tastings;
• Anticipate guests' needs, managing requests and resolving any issues with expertise;
• Collaborate with other departments (particularly housekeeping and catering) to ensure a high and coordinated standard of service;
• Update and manage the hotel management system;
• Help maintain an elegant and welcoming atmosphere in our reception area.
• Excellent knowledge of English (written and spoken) is a prerequisite. Proficiency in Portuguese will be considered an advantage.

• Reliability and accuracy;
• A strong sense of ethics, responsibility, and dedication to high standards of service;
• Strong organizational skills with the ability to manage time and prioritize tasks efficiently;

• Seasonal job contract from March to November;
• Guaranteed accommodation for the entire duration of the contract;
• Competitive compensation, in line with the 5th level of the National Collective Bargaining Agreement for the Tourism Sector;
• The opportunity to work in a unique and prestigious setting in one of Italy's most beautiful landscapes;
• A dynamic and stimulating work environment that values ​​excellence and passion.