Housekeeping Supervisor

We are currently looking for a Housekeeping Supervisor to join our Rosewood Munich team. Our Housekeeping Supervisor coordinates and assists housekeeping associates in providing exceptionally clean, neat and well-maintained guest rooms and corridors.

Essential Duties and Responsibilities:

• Ensure that the high standard of cleanliness and quality is maintained as well as audit team for productivity figures.
• Receive daily worksheets for Room Attendants and briefing from Executive Housekeeper acting as Room Admin in allocating the house every morning.
• Read the Housekeeping logbook every day for any noted relevant to their areas of that needs their attention or response.
• Ensure that guest corridors, guest lift areas as well as pantries and service areas are kept clean and tidy.
• Resolve guest complaints, response to all guest problems and correspondence. Ensuring guest satisfaction.
• Check and assist in maintaining as accurate and proper inventory of all stocks, guest supplies, linen, etc. to prevent pilferage or losses of any nature.

• Assertive, friendly, and proactive personality.
• Well organized, self-motivated, and a good team player.
• Strong sense of responsibility and detail-oriented approach.
• Ability to work independently with minimal direction.

• Experience in a similar capacity, preferably in a luxury hotel.
• Minimum conversational level of German, any other language a plus.