Job Description
As a Food Runner-Paso you will be responsible for ensuring that each customer receives the correct order, and for providing our guests with outstanding customer service and actively help to improve their overall dining experience.
Why you’ll love F ZEEN KEFALONIA
F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.
What you’ll do
- Deliver food orders from the kitchen to guests’ tables rapidly and accurately act as the contact point between Front of the House and Back of the House staff
- Communicate food orders to Chef, paying attention to priorities and special requests (e.g. food allergies)
- Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Check in with customers and take additional orders or refill water, as needed
- Remove dirty dishes and utensils
- Answer guests’ questions about ingredients and menu items
What we are looking for
- Previous work experience as a Waiter/Waitress or Food Runner/Paso, preferably in a 5* hotel environment
- Excellent knowledge of English language
- Physical ability and stamina to carry heavy trays and stand for long hours
- Multi-tasking abilities
- Ability to remain calm and professional in a fast-paced work environment
- Team spirit
What we offer
- Positive working environment
- Training and career development
- Competitive remuneration package
- Single or double occupancy accommodation at fully equipped apartments
- Daily meals
- Uniforms
- Transportation from and to the hotel for duty
- Other seasonal perks & benefits also in addition to results
Join Our Team
- A team that is built on respect and excellent service over collaboration.
- A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.
- A team of happy employees, that are driven within their working environment to contribute to a common goal
- A team that celebrates achievements made individually and encourages positive attitude and integrity
- A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
- A mindful and considerate, people-oriented workplace
- A family-run company with exceptional high standards both for the guests and the employees alike
