Italian Customer Advisor - Portugal
Offerto da:
Disponibile per l’evento:
Luogo di svolgimento del lavoro:
Portugal, Lisbon
Livello di istruzione scolastica:
Tipo di posizione:
Full-time
Numero di posti di lavoro:
2
Descrizione dell’offerta di lavoro
As a customer advisor specialist, your daily responsibilities will include:
- Provide first-contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create an amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
Requisiti professionali
To succeed in the role, you will need to have:
- Native or proficient level of Italian (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or a valid work permit for Portugal
- Be a local candidate or willing to relocate to Portugal
Vantaggi
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Limitazioni relative al posto di lavoro
Must hold EU citizenship or a valid work permit for Portugal
