Descrizione dell’offerta di lavoro

Our client a large multinational in Cork City are currently looking for a number of Technical Support Engineers to join their existing team. 

 

The Role

In this role the Support Engineer will be responsible for providing technical assistance in English and their native language on a range of product installed and/or configured on any supported Windows platforms.

This role will also support malware issues and will be provided via various means of communication such as Phone, Email, and or Web Tools

The objective will be to deliver Technical Support with the aim of driving high Customer Satisfaction levels.

Where the primary role of the Support Engineer is to handle preferred Partners/Distributors and Customer/Resellers` technical queries, this role will also involve various tasks aiming at enhancing the internal support organization, partner support and product portfolio.

Requirements

Degree educated

Experience in a similar role

Native German/French and Fluent English

Strong technical ability.

CV`s to alomasney@frsrecruitment.com or contact Aoife on 0864106854.

Dettagli dell’impiego
Settore:
Information and communication
Campo d’occupazione:
Engineering professionals (excluding electrotechnology)
Work experience:
Work experience is required
Durata dell'esperienza lavorativa:
Up to 1 year
Competenze linguistiche:
  • English
  • Very good
  • French
  • Fluent
  • German
  • Fluent
Fascia salariale:
Not provided
Date of expiry: