Descrizione dell’offerta di lavoro

 

 

Accenture is a global management consulting, technology services and outsourcing company with approximately 450,000 people in 120 countries. If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

 

General Information:

Position: Content Review Associate- German speaking

Location: Dublin, Ireland

Contract: Full-time role 40 hours per week, 12 months contract (with view to extension)

Work Hours: Must be flexible to work in a 24/7 environment

 

Job Description

Accenture is hiring full-time employees to work as a Content Reviewer on a fixed-duration project for one of our global leading clients. Help improve the quality and safety of online content, while gaining hands-on job experience.

As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.

 

Duties and Responsibilities

Day-to-day responsibilities may include, but are not limited to:

•  Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality

•  Respond to user inquiries with high quality, speed, empathy, and accuracy

•  Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures

•  Fulfill base productivity and quality requirements

•  In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

 

Eligibility

•Fluency in desired language (and English)

•Strong attention to detail to ensure quality of work

•Enthusiastic, positive attitude with a strong willingness to learn

•Good knowledge of internet and associated technologies

•Experience in a professional work environment (Recent graduates welcome)

 

Benefits

 • Working for an international enterprise company

 • Great training

 • Company social events

 • Opportunities for career progression

 

Link to register:

https://bit.ly/2uvvTWL

 

 

 

 

 

 

Dettagli dell’impiego
Settore:
Administrative and support service activities
Campo d’occupazione:
Customer services clerks
Esperienza lavorativa:
Work experience is not required
Competenze linguistiche:
  • English
  • Very good
  • German
  • Very good
Fascia salariale:
Not provided
Date of expiry:
Link for more information:
Registration Form

About organisation

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology… Per saperne di più

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