Waiter Senior
Sub-Chefe de Sala - Independente Comporta
MACRO LEVEL
- As a waiter you’re responsible to create a memorable experience, by providing a friendly and genuine service
- Reports to head waiter
- Overseas specific assigned area in the restaurant
MICRO LEVEL
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
- 12º ano
- Able to work in a standing position during long periods in a busy environment
- Speaks Portuguese and English
- Food
- Training