Night Auditor (Cruise Ships)
Night Auditor (Cruise Ships)
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Checks Front Desk accounting records for accuracy and, on a daily basis, summarizes and compiles information for the financial records. Prepares a summary of cash, check, and credit card activities, reflecting the financial performance for the day.
DUTIES & RESPONSIBILITIES
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Posts room charges and taxes to guest accounts
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Processes guest charges voucher and credit card vouchers
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Post charges to the guest accounts that have not been posted or were incurred on the night audit shift
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To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into PMS system
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Prints and files reservations for the next business day
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Verifies all account postings and balances
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Verifies that room rates are correct and posts those rates to guest accounts
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Is able to function as a front desk agent especially in terms of check-in and check-out procedures
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Tracks room revenues, occupancy percentages, and other front office statistics
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Prepares a summary of cash, check, and credit card activities
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Summarizes results of operations for management
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Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information
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Follow the end of day checklist
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Must have complete knowledge of emergency procedures
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Balance the day’s charges, making corrections as necessary
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Performs wake-up calls
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Understand the principles of auditing, balancing, and closing out accounts
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Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
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Perform nightly balancing of in-room video and long-distance telephone services
QUALIFICATIONS & REQUIREMENTS
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Valid EU passport
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Fluently spoken English or German
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Hospitality degree will be considered an advantage
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Previous experience in luxury establishments
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Pleasant and communicative character
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Professional attitude and appearance
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Reliability and hard work
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Great team spirit
REWARDS & BENEFITS
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Competitive salary and bonuses depending on qualifications and expertise
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Seasonal or permanent employment
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Medical and Social Insurance
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Accommodation and meals
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Flight tickets refund upon successful completion of the contract
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