Az állásajánlat leírása

We are Sitel.  Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.  We seek people who can build trust with our clients' customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent.  We have a People-first culture - our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.  Our client is a multinational company whose core business focuses on safety, protection, cleaning and facility care within several industries from healthcare to food, vehicles or water treatment.    Based in Lisbon, we are now recruiting Helpdesk Assistants to perform inbound support by phone, web form, email and chat. In a contact center environment, the Assistants will deal with Database issues, Hardware and Software support (access, login/password reset, errors and installation procedures), Network (new users, resetting users and access control) and troubleshooting. Answering helpdesk tickets to authorized users will diagnose and resolve requests and review daily information on systems status.   Consulter l'offre d'emploi sur le site du Forem

 

This vacancy is to be filled at the European Jobday Contact Centre on October 8, 2016, in presence of the Employer and Le Forem.



You can attend prior to a preparatory workshop for the European Job Day Contact Centre. 

During this workshop, you will receive information on the content of functions, the employers that will attend as well as on the development of the day.



The workshops are organised: 

  • In Tournai the 22nd of September
  • In Charleroi the 23d of September
  • In Liège the 26th of September

You can register the WORKSHOPS calling 0800/93947 



THE EUROPEAN JOBDAY EXPORT YOUR SKILLS

You can register at our European Jobday EXPORT YOUR SKILLS the 8th of October 2016:https://www.europeanjobdays.eu/fr/taxonomy/term/17919

Állás részletei
Ágazat:
Administrative and support service activities
Foglalkozási terület:
Szakmai tapasztalat:
Work experience is not required
Nyelvismeret:
  • English
  • Good
  • German
  • Very good
Fizetési tartomány:
Not provided
Date of expiry:

About organisation

As a leading global outsourcing service provider of customer experience management across multiple verticals, Sitel combines knowledge sharing, a ‘people first’ culture and unparalleled excellence at both the global and local level. Whether you partner with us as a client or associate, you will discover what it takes to deliver outstanding customer experiences. További információ

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