Customer Interface Account Specialist (Budapest)
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We are looking for Czech and Slovak Speaking Customer Interface Account Specialist for an international company - based in Budapest.
Job description
- Interact and communicate with Customers (situated in Czech and Slovakia)
- Manage internal communication with other departments (Commercial team, Customer Operations Team, etc.)
- Ensuring Customer satisfaction, build up a close relationship with the Customers
- Proactive information/support to Customers about OTC process
- Handling of Customer questions
- Administrative tasks (in SAP and Salesforce system)
Requirements:
- Bachelors’ Degree in Business, Supply Chain, Logistics or related field
- Min. 1-3 years of relevant customer service or client experience
- Fluent English and Czech/Slovak
- Strong analytical, planning and decision-making skills
- Results oriented, proactive, problem solver, able to manage priorities
- User level of Ms Office, SAP and Salesforce system
What we Offer:
- Competitive salary and benefit package
- Dynamic and motivated team
- Challenging and interesting tasks
- Opportunities to grow in international environment
- A workplace where you can develop your skills