In this role, you will serve as a Systems expert within the Engineering organization, assisting and directing the top tier engineers from the Global Support organization to ensure the highest quality of service and code for our customers. You are able to describe problems, troubleshooting steps, and solutions to all technical levels, both internally and to critical customers. Your problem statements are legendary. You can walk through unexplored territory, drawing the map as you go. You’ve got a long history implementing and maintaining complex computing environments with Linux or Unix ...

Work with a team to design, create and document EMC Proven Application solutions within the VMWare vCloud Suite Design automation and deployment of applications within VMware Cloud technology stack Create automation runbooks and deployments Create integration between As-a-Service deployments, EMC technologies and VMware Finalize, document and publish scripting solutions to field partners for re-use in customer installations Considered an SME in one or more technology areas in order to contribute towards the delivery of the end-to-end aspects of a Cloud-based EMC Solution infrastructure ...

Version 1 is looking for a hands on Senior Network Consultant to join our network and security team based in our Dublin Head Office. The successful candidate’s primary responsibility will be to provide level 3 network and security support to a range of existing large Version 1 Managed Service customers as well as engaging as the network lead design authority on a range of infrastructure projects as they arise. In addition to the consulting and operational activities, this is a great opportunity for the successful candidate to develop and drive the Version 1 network and security service ...

The team provides infrastructure support and solutions to a large number of Version 1’s customers You will administer and support a large variety of enterprise & mid-level networks across multiple sectors (including banking, insurance government and utilities sectors). This is an excellent opportunity to get experience across a number of networks that you simply wouldn't get in other roles You will consult with our customers to enhance their networks and work on a variety of projects (systems, infrastructure etc) to implement changes that positively benefit them We need you to be able to look ...

This position will be primarily focused in the day-to-day administrative and operational tasks of managing and supporting a large customer base primarily on SQL Server and Oracle Technologies. Our Managed Services team utilizes its talents to find real working solutions to real world problems dealing with high network throughput, voluminous database access, redundancy, security, financial transaction processing, compression, and data archival and backup, among other issues. Responsibilities/Accountabilities Identifying and correcting performance issues, reviewing systems and error logs ...

Version 1 is the first company in Ireland to achieve Oracle Platinum Partner status: the top tier of the partnership programme. We have the largest locally-based Oracle implementation and managed support services capability in the country and a depth of expertise across the Oracle stack including Database, Middleware, E-Business Suite and Business Intelligence. We have built a successful Oracle E-Business Suite Practice which provides consultancy, development and support services to a range of Irish and International organisations. The primary role will be a senior technical developer for our ...

Starwood Hotels & Resorts is one of the leading hotel and leisure companies in the world with over 1,100 luxury hotels and resorts in over 100 countries. Our Customer Contact Centre (CCC) in Cork, Ireland has been in operation since 1994 and has established itself as one of the most innovative leisure industry employers in the region. We are currently recruiting for our entry-level position of Sales & Service Associate with German , at our Cork office. This position is the first step to a fantastic and exciting career. The Sales & Service Associate will receive & process calls from travel ...

Training & Coaching Specialist WW Customer Experience organization is committed to delivering the world's best customer experience for the world's best games. We work hard to enable our game advisors to deliver world class support experiences to our customers. You can help. The Role: Reporting to the Training Manager, the Training & Coaching Specialist is responsible for delivering new hire training to new game advisors; for working with the Team Managers to coach new game advisors to proficiency during their first 90 days on the job; for delivering ongoing training and coaching support; and ...

Quality Analyst (French/English), Worldwide Customer Experience Galway, Ireland The Mission The WW Customer Experience organization is committed to delivering the world's best customer experience for the world's best games. We are always working to improve our internal processes and tools to achieve higher customer and employee satisfaction levels. You can help. The Role Lead our advisors to a level of EA Quality Excellence by insuring that our operations departments are calibrated on quality reviews. What We Need The Quality Analyst will be responsible for: Performing quality checks on ...

Area Manager, Worldwide Customer Experience Galway, Ireland The Mission The best game publisher in the world is on a quest to find a strong manager to join our team and who can help us create a customer experience revolution. We’re not interested in those who think of customer service as a means to an end. We want those who are infectiously passionate about creating a genuinely unique and special experience. One that is legendary. Delightful. Amazing. The Gig The Worldwide Customer Experience (WWCE) team is looking for a passionate and Customer centric person to be an Area Manager in our site ...