HOUSEKEEPING SUPERVISOR

Reporting to the Executive Housekeeper, the Housekeeping Supervisor is responsible of leading our team of room attendants and ensure we provide excellent customer service.

• Check rooms and common areas, including stairways and lounge areas, for cleanliness and assist accordingly
• Coordinate work activities among departments
• Ensure compliance with safety and sanitation policies
• Educate housekeeping staff on cleanliness, tidiness and hygiene standards
• Examine the property to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock
• Motivate team members and resolve any issues that might occur
• Oversee staff performance on a daily basis
• Prepare work assignments in an effective manner
• Perform various cleaning duties in instances of staff shortages
• Schedule shifts and arrange for replacements in cases of absence
• Train room attendants on cleaning and maintenance tasks

At least 2 years’ experience working in a similar position • Ability to use industrial cleaning equipment and products • Ability to work to deadlines, with changing priorities and whilst remaining calm under pressure • Able to work various shifts, including evenings, public holidays and weekends • Excellent organizational and team management skills • Must have excellent interpersonal skills to be able to get along well with co-workers and customers/clients • Must be proactive in carrying out assigned duties • Proactive approach, with exceptional initiative and problem-solving abilities to ensure the highest levels of productivity and guest satisfaction

Please quote the vacancy number in your email.  

Applicants must be Maltese/EU Nationals/other nationals who are entitled to equal treatment as EU Nationals with regards to employment due to EU legislation & treaty rights about the free movement of workers.