Finnish Customer Advisor for NIKON - Lisbon, Portugal

Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars.

As a customer service specialist in this project, your daily responsibilities will include:

• Support customers by answering their questions regarding products and services via phone and email
• Offering solutions for customers demands by identifying and troubleshooting with the available resources
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Finnish (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Must hold EU citizenship or a valid work permit for Portugal