Email me: Stephen.molloy@cpl.ie Customer Delight Agent Responsibilities: • Provide consultative advice to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels - chat, email and phone • Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain • Demonstrate the value of our SMB advertising solutions • Provide pre and post-sales education for all self-service products • Responsible for helping SMB clients drive results via their marketing campaigns through consultation, education, and support • ...

Email me: Stephen.molloy@cpl.ie Responsibilities The Account Optimizer will serve as the primary point of contact between the client’s Account Managers, Technology Specialists and Enterprise Advertiser. The role will work directly with the Account Managers and proactively identify ROI and upsell/cross sell opportunities in their managed account portfolio. Responsibilities include: • Becoming an expert on the tools and technologies for digital marketing campaign optimization • Becoming an expert in search, display, mobile and video advertising • Localization of online advertising campaigns • ...

This is a unique opportunity for Dutch speakers to join one of the longest-standing IT companies in the world. We are always looking for new and exciting talent to join our team of Customer Support Agents to assist our Dutch clientele with their daily-basis systems issues or queries (B2B and inbound only). This role will require: • Fluent Dutch and good English • Good communication skills • Be passionate about learning new concepts and processes No previous experience is needed as full training will be provided. The company will offer: • Relocation package (flights+5 nights accommodation) • ...

Email me: Stephen.molloy@cpl.ie A position has become available to join our fun dynamic team. You will be providing support to customers with any product related questions. You will need to be vibrant, motivated and an excellent communicator.

Email me: Stephen.molloy@cpl.ie Client Support Agent Role Summary Our mission is to provide the ultimate support experience through best-in-class service and innovative solutions, to allow partners to learn, grow and engage with the content aggregator. As a support agent, you will provide a combination of high touch & scaled transactional support to eligible partners and educate them on how to use the product, abide by Terms of Use, answer rights management questions, as well as troubleshooting technical issues. You will identify top issues, root cause analysis and resolution. You will also ...

Danish speaking Customer Service Agents for Ireland *Spend 1 year abroad working* Cpl Language Jobs is looking for Danish speaking Customer Service Agents for 10 vacancies currently available in Ireland. Are you looking for an international experience in a great country? Do you speak fluent Danish and have good knowledge of English? Did you always have an interest in computers, talking with people and are a natural problem solver? CPL Language Jobs is the perfect company to provide you with that international experience you are looking for. You would be working onsite with Multinational ...

Are you eager to put your language skills to good use? Are you looking to gain experience of working in the IT sector, but don't know where to start? With this opportunity you can do both while working with one of the biggest IT multinationals in the world! We are looking for proficient Danish speakers to join as Technical and Customer Support Analysts. Working in a large and diverse team who will always have your back, this role will involve assisting Danish customers over the phone and via email, and ensuring all issues and queries are resolved successfully. All you need are: - Fluent Danish ...

Do you speak Danish? Do you want to work in a multilingual and multicultural company? If so; Image yourself as a Technical Support agent for the business clients of DXC Technology in Ireland What you’ll do day to day: * Dealing with Danish customers over the phone about IT problem * Get involved with the company's targets and driven to achieve goals * Managing inbound calls from customers (B2B) * Undertake onsite training's and development classes to feed your ambition in IT * Contribute to projects, process improvements, and other duties. What Benefits you will receive: * Permanent contract ...

Contact: Stephen.Molloy@Cpl.ie Roles and Responsibilities ● Emphasis on driving high customer satisfaction and resolution ● Supporting users queries in relation to paid content (movies, TV shows, paid channels) ● Troubleshooting and helping resolve video playback issues ● Process refunds for accidental and unauthorised purchases ● Customer education on supported devices, purchase processes and features ● Collaboratively sharing feedback through appropriate channels related to tools, processes or systemic user/product issues ● Ensuring excellent customer satisfaction ● Following pre-defined ...

Email me: Stephen.molloy@cpl.ie Technical Support adviser required for leading IT brand based in Kildare. €1,500 Relocation and €1,500 retention bonus. Full training provided. Contact me for more details.