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We are looking for a Danish speaking Customer Representative to join one of our projects. Responsibilities Contact Management: - Provide first class customer satisfaction at all times and do whatever is necessary to support our customers. - Handle incoming customer contacts (via telephone and e-mail), log call details onto call tracking systems and perform call follow ups according to procedures. - Perform outbound contacts (via telephone, email or any other means) in response to generated issues and update information onto call tracking system according to procedures. - Ensure correct ...
Are you looking for new challenges ? Do you need a change? This role would be suitable for those interested in new technologies and an international environment. If you speak native level of Dutch and you have a high level of English, you are the perfect fit ! We are looking for a Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services. As the Technical Support Advisor, you will be: -Maintaining client relationships through product support over the phone -Providing customers with quotes and product ...
Are you interested in working for a world-renowned fashion brand? Do you want to work in sunny Barcelona? Our company Our clients belong to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services. We are a multicultural company collaborating with employees from over 100 different nationalities. We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities. Our offices are located in the heart of Barcelona in the @22 district very close to the beach, public transport, the Glories ...
We're looking for a friendly and solution-oriented Customer Care Specialist for a digital, multi-platform booking service that allows you to find and book activities, guided tours, tickets to museums and attractions, city passes and much more around the world. We seek for a highly motivated candidate who can help us make our clients happy and coordinate operations with tour providers. Candidate will report issues, updates and corrections to different areas in company. Responsibilities: - Direct support via email, phone, whatsapp, chat for B2C and B2B clients - Coordinate relationships between ...
Do you want to take your career to the next level? If you're a bold, strong-minded, eager to learn individual who won't take no for an answer, our Málaga office has an exciting opportunity for YOU! Our company At Webhelp, we make everyone matter. For you. For our brands. And for the hundreds of thousands of customers we look after. Webhelp is the European Market leader in the business solutions provider industry and is made up of inspiring individuals buzzing to create excellent customer experiences for some of the world's most exciting brands. If you're up for it, you'll join a high ...
The advisor is responsible for the handling of technical customer contacts for a variety of products mainly inbound via different communication canals. He/she must give information in a practical and clear manner within the set parameters. This advisor must also answer questions concerning specific procedures and services. Main tasks - In a correct, customer friendly and efficient manner answer and/or solve complex technical questions or problems posed by customers via telephone or email. - Identify and analyze the technical issue of the customer by good listening and asking clear and concise ...
The advisor is responsible for the handling of technical customer contacts for a variety of products mainly inbound via different communication canals. He/she must give information in a practical and clear manner within the set parameters. This advisor must also answer questions concerning specific procedures and services. Main tasks - In a correct, customer friendly and efficient manner answer and/or solve complex technical questions or problems posed by customers via telephone or email. - Identify and analyze the technical issue of the customer by good listening and asking clear and concise ...
We are looking for an inbound sales representative in one of our Industrial automation teams. In this position, you will interact by phone with Smart customers and distributors to provide information in response to inquiries about products and services, take accurate customer orders, prepare quotations and to handle and be the first contact for complaints and returns. You will handle calls from unknown customers and make a first qualification (lead management). Your main responsibilities will be: · Handle calls through CRM agent portal · Create quotations and orders via SAP system · Expedite ...
Looking for an exciting and challenging opportunity in a young international and dynamic environment? Our company Webhelp is looking for candidates with sound business acumen, natural sales instincts and strong technical aptitude for one of our partners - a leader in the technological sector. Your role - Articulate clearly Partner Program value proposition and register new resellers in to the program. - Respond in a timely and accurate manner to calls/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer. - Provide basic general ...
Does success give YOU an adrenaline rush? If you're a bold, strong-minded, eager to learn individual who won't take no for an answer, our Málaga office has an exciting opportunity for YOU! What you´ll do... - Provide expert assistance to the list of clients and partners using a consultative approach to account management - Creating the business environment for sustained growth on the account - Developing and maintaining the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity - Research new sales opportunities within the existing ...