We are looking for responsible, technology savvy and trustworthy individuals to join OPENTEXT ECD product Technical Support team. You will perform a variety of professional duties around providing technical support to internal, partner, and external customer contacts. You must be a self-starter with excellent verbal and written communication and organizational skills and the ability to multi-task and work under deadlines. Problem analysis, customer support skills, and previous work experience in enterprise information systems is desired. Principal Duties and Responsibilities: The following ...
The contractor will work to support the ECD Maintenance Renewals team. We are seeking someone who can handle high-volume projects in fast-pace sales environment. The candidate will review and generate quotations for expiring maintenance contracts in Oracle for the ECD Maintenance Renewals Team. This role interfaces with Global Services Contract Coordinators, Order Administration, and Contract Renewal Sales to ensure accuracy of quotations. PRINCIPAL DUTIES AND RESPONSIBILITIES Processes maintenance contracts for installed base accounts through ECD's sales order and contract processing systems ...
We are looking for responsible, technology savvy and trustworthy individuals to join OPENTEXT ECD product Technical Support team. You will perform a variety of professional duties around providing technical support to internal, partner, and external customer contacts. You must be a self-starter with excellent verbal and written communication and organizational skills and the ability to multi-task and work under deadlines. Problem analysis, customer support skills, and previous work experience in enterprise information systems is must. Principal Duties and Responsibilities: The following tasks ...
The OpenText Business Network Fax & Document Distribution Group is currently searching for a technically dynamic and resourceful individual who has the ability to provide exceptional technical support in a challenging and rewarding environment. The incumbent will be part of a team that provides world class technical customer support to a variety of enterprise customers while working across business units to ensure that customer satisfaction is met in every form. Their focus will be supporting the FDD (Fax and Documentation Distribution) suite of products which includes RightFax, Alchemy ...
The OpenText Business Network Fax & Document Distribution Group is currently searching for a technically dynamic and resourceful individual who has the ability to provide exceptional technical support in a challenging and rewarding environment. The incumbent will be part of a team that provides world class technical customer support to a variety of enterprise customers while working across business units to ensure that customer satisfaction is met in every form. Their focus will be supporting the FDD (Fax and Documentation Distribution) suite of products which includes RightFax, Alchemy ...
OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world. We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about ...
We are looking for responsible, technology savvy and trustworthy individuals to join OPENTEXT ECD product Technical Support team. You will perform a variety of professional duties around providing technical support to internal, partner, and external customer contacts. You must be a self-starter with excellent verbal and written communication and organizational skills and the ability to multi-task and work under deadlines. Problem analysis, customer support skills, and previous work experience in enterprise information systems is must. Principal Duties and Responsibilities: The following tasks ...
The Designated Support Engineer (DSE) provides technical support for Documentum customers as a dedicated support resource. The DSE is the primary contact for Documentum support customers and must have very strong technical and analytical skills along with a deep knowledge of Documentum products and surrounding technology. This is a customer facing role. Role Responsibilities Working closely with the customer’s IT staff for any issues on the prescribed product line(s) that require troubleshooting or problem isolation / resolution. Directly accessing other senior technical resources at EMC’s ...
Department: Global Support and Deployment - GSD Are you a brilliant problem solver who could provide front-line support for a game-changing, enterprise-wide support service? Do you want to be a hero to Dell’s customers by resolving their complex IT issues? Within Dell, we are looking for a Hebrew Technical Support Agent to join our remote technical assistance team in Dublin, as well as providing telephone and email assistance to our European customers as part of the Dell Global Service Desk. Responsible for the overall customer satisfaction of Dell server hardware product customers. Provides ...
People make Dell EMC – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within Dell EMC, we are looking for a Technical Support Engineer to join our technical assistance team in Dublin, Ireland, as well as providing telephone and email assistance to our European customers as part of the Support and Deployment Services Unit. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of ...
