Descripción de la oferta de empleo

Fujitsu Technology Solutions is looking for:

 

IT Service Helpdesk Consultant will be responsible for acting as first point of contact for all customer queries, and end to end ownership of all elements leading to a successful and efficient resolution.

Responsibilities:

  • Help Desk Customer Contact Handling (answering customers IT related queries, ensuring that all customer queries are dealt with in a professional manner)
  • Network and e-mail accounts administration
  • Daily check tasks
  • Involvement in various projects

 

Skills Required: 

  • Good command of Portuguese, Spanish and English
  • University degree preferred (or a student)
  • Knowledge of various software and applications (minimum: Windows environment and MS Office package)
  • Interpersonal skills crucial for working in a customer service centre such as:
    • excellent communication skills
    • self-reliance
    • analytical skills
    • readiness to work flexible hours
    • customer orientation
    • teamwork
    • resilience to stress
    • optimism and enthusiasm

We offer:

  • An interesting job in one of the largest IT companies
  • Challenging work environment
  • Various trainings
  • Highly motivated team and international corporate culture
  • 830 € gross
  • Extras :  to be discussed individually

 

HOW TO APPLY:

CV + Cover Letter, in english by e-amil

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Detalles del trabajo
Sector:
Information and communication
Campo de ocupación:
Engineering professionals (excluding electrotechnology)
Ámbito educativo:
Computing
Experiencia laboral:
Work experience is not required
Habilidades lingüísticas:
  • English
  • Good
  • Portuguese
  • Very good
  • Spanish
  • Very good
Horquilla salarial::
Not provided
Date of expiry:
Link for more information:
NETEMPREGO

About organisation

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