IT Service Helpdesk Consultant
Offered by:
Available for event:
Job offer description
Fujitsu Technology Solutions is looking for:
IT Service Helpdesk Consultant will be responsible for acting as first point of contact for all customer queries, and end to end ownership of all elements leading to a successful and efficient resolution.
Responsibilities:
- Help Desk Customer Contact Handling (answering customers IT related queries, ensuring that all customer queries are dealt with in a professional manner)
- Network and e-mail accounts administration
- Daily check tasks
- Involvement in various projects
Skills Required:
- Good command of Portuguese, Spanish and English
- University degree preferred (or a student)
- Knowledge of various software and applications (minimum: Windows environment and MS Office package)
- Interpersonal skills crucial for working in a customer service centre such as:
- excellent communication skills
- self-reliance
- analytical skills
- readiness to work flexible hours
- customer orientation
- teamwork
- resilience to stress
- optimism and enthusiasm
We offer:
- An interesting job in one of the largest IT companies
- Challenging work environment
- Various trainings
- Highly motivated team and international corporate culture
- 830 € gross
- Extras : to be discussed individually
HOW TO APPLY:
CV + Cover Letter, in english by e-amil
