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Job Description 

 

As a Groom you will welcome guests and carry luggage while escorting them to their rooms. You will explain features of rooms and accommodation facilities. 

Why you’ll love F ZEEN KEFALONIA 

F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work. 

What you’ll do 

  • Welcome guests at the main entrance, and greet them appropriately as per the time 
  • Escort guests to their rooms and explain hotel facilities 
  • Assist the guests to deliver all baggage, messages, and packages to guests and do several other tasks according to the guest’s request 
  • Receive and store the guest luggage and keep a proper record of level tags 
  • Store the guest’s luggage in the luggage room and respond to their request 
  • Tie the luggage tags to the guest’s luggage 
  • Guide the guests to arrive at the Reception Desk and to wait beside them 
  • If guest want to change the room be prepared for, transferring baggage from one room to another 
  • Clean and maintain the baggage room and work area assist in maintaining 
  • Report to the Reception Desk about any malfunctioning equipment 
  • Maintain and upkeep the appearance of the hotel lobby and entrance 
  • Perform other duties as per assign 
Requisitos laborales

What we are looking for 

  • Previous work experience as a Porter or Bell Boy, ideally in a 5* hotel environment 
  • Excellent command of the English language 
  • Knowledge of any additional language will be considered as an asset 
  • Professional attitude and appearance 
  • Ability to be resourceful and proactive when issues arise 
  • Excellent interpersonal & communication skills 
  • Multitasking and time-management skills, with the ability to prioritize tasks 
  • Teamwork spirit and customer service attitude 
Prestaciones

What we offer 

  • Positive working environment 
  • Training and career development 
  • Competitive remuneration package 
  • Single occupancy accommodation at fully equipped apartments 
  • Daily meals 
  • Uniforms 
  • Transportation from and to the hotel for duty 
  • Other seasonal perks & benefits also in addition to results 

Join Our Team 

  • A team that is built on respect and excellent service over collaboration. 
  • A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences. 
  • A team of happy employees, that are driven within their working environment to contribute to a common goal 
  • A team that celebrates achievements made individually and encourages positive attitude and integrity  
  • A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath 
  • A mindful and considerate, people-oriented workplace 
  • A family-run company with exceptional high standards both for the guests and the employees alike 
Detalles del trabajo
Campo de ocupación:
Ámbito educativo:
Experiencia laboral:
Work experience is not required
Habilidades lingüísticas:
  • English
  • Very good
Horquilla salarial::
Not provided
Date of expiry:

About organisation

F ZEEN RETREATS is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service… Más información

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