Being part of our Food and Beverage team you will need to:
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Project a pleasant and positive professional image to all contacts at all times.
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Manage cultural needs and expectations of guests.
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Upsell and identify of additional revenue opportunities.
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Maintain and adhere to billing policies and procedures.
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Be punctual of attendance to each shift.
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Maintain positive teamwork at all times.
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Master product knowledge and be able to communicate it with an enthusiastic way to hotel guests.
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Perform tasks allocated to you by the supervisors and ensure all duties carried out thoroughly and on time.
- Prepare mise en place for all the operating equipment of the restaurant.
To be successful in this role you will:
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Be a person with enviable customer service skills.
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Have 2 years’ experience in the Food and Beverage industry - Service experience at a 5* hotel preferred.
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Be a great communicator who allures guests from all over the world.
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Have unflappable temperament and professional integrity.
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Be an inspiring team player.
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Set the example with your proper communication etiquette (both written and spoken) towards internal and external guests.
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Speak, write and converse freely in both German and English. Knowledge of another language is an advantage.
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Have good computer skills.
