Support Engineer - Application-Engineer/-Manager (m/f), Bavaria

Summary Overview of Responsibilities:

The Application Management TSL Support Engineer covers all aspects of providing support and maintenance to the TSL Suite of applications running 24x7x365 maintaining >99.9% availability across a multi-platform environment. She/he is responsible to validate and coordinate all operational aspects of the architecture of TSL applications. She/he is able to analyze application specific issues with R&D and Global OPS and support improvements.

Major Responsibilities:

• Perform the following activities for TSL Applications:
• Incident Recovery Support
• Detailed Problem Analysis
• Change Management and maintenance
• Implementation Management for new products, technical migrations and infrastructure upgrades
• Review architecture of new and existing applications with focus on operability and drive compliance
• Define/improve system stability criteria with all relevant stakeholders
• Design/drive end-to-end automation for all managed applications
• Share functional knowledge with all relevant teams and train less experienced team members
• Review architecture of new and existing applications with focus on stability, agility and operability.

Relevant Job Experience:

1. Qualification (school, university, equivalent, etc.)

• University degree/diploma or successful completion of second levels education with equivalent professional experience
  
   

2. Know How / Skills

• Good knowledge of architecture, deployment and support of high availability, transactional applications.
• Good knowledge of set up, configuration and maintenance of webservers (Apache) and J2EE middleware (Jboss, Weblogic).
• Good knowledge of Monitoring Solutions, Network Devices, Firewalls, TCP/IP Protocols and Scripting Tools
• Ability to assess and plan complex Implementations
• Analyze requirements and standardize repetitve Tasks
• A strong sense of process, detail and follow through (based on ITIL Standard)
• Ability to provide project support
• Ability to sort through complex issues and perform root cause analysis
• Must be able to deal with people of all levels, easily and in a friendly manner in fluent English
• Good presentation skills
• Experience in Open Stack and Cloud Computing utilizing containerization strategies such as OpenShift, Docker & Puppet
  
   

3. Relevant Job Experience

• Minimum 2 year experience within ADP
• Experience in TSL applications
• Experience in running, supporting and managing high availability infrastructures (24/7/365 >99.90% uptime requirements)

Please send your application to ZAV-IPS-Bayern@arbeitsagentur.de by referring to ET-103

 

International Placement Services Bavaria

Phone: 0049 911 529 4420

Mail: ZAV-IPS-Bayern@arbeitsagentur.de

Internet: www.zav.de