Job offer description

Find your place with us!

If you are communicative, hospitable and a master of customer service, this is where your adventure begins!

We are looking for a Receptionist (m/f) who will guarantee a pleasant and unforgettable visit to our customers.

 

Main responsibilities:

  • Customer reception and follow-up;
  • Telephonic service;
  • Complaints management;
  • Clarification of questions regarding the Hotel and available services;
  • Administrative tasks inherent to the role.

 

Job requirements
  • Training in Hospitality/Tourism;
  • Experience in luxury hotels/restaurants, in front office, at least 5 years;
  • Preferred knowledge of Protel and SAP;
  • Proficiency in English and preferably other foreign languages;
  • Customer orientation; Ease of interpersonal relationships;
  • Flexibility and availability for shifts, including weekends and holidays.
Job details
Sector:
Hotels and similar accommodation
Occupation field:
Hotel receptionists
Education field:
Not known or unspecified
Work experience:
Work experience is required
Duration of work experience:
Up to 1 year
Language skills:
  • English
  • Fluent
  • Portuguese
  • Fluent
Salary range:
Not provided
Date of expiry:

About organisation

The Fladgate Partnership is a holding company that has businesses in Port Wine, tourism and distribution. The original company of the group is Taylor’s Port, which was founded in 1692. However, in 2001 it acquired Croft Port, which was founded in 1588 and celebrated its 430th anniversary in 2018. With its other brand (Fonseca Port) The Fladgate Partnership is a leading player in producing special… Find out more

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