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Job offer description

The Merrion, one of Dublin’s finest luxury hotels is recruiting for a Receptionist.

Our belief is that the success of The Merrion Hotel depends on the commitment of each and every member of our Team. The hospitality & service we provide to our guests must be the very best at all times, and in recognition of this, you will enjoy our excellent benefits which include:

  • Competitive pay rates
  • Free meals on duty
  • Free cleaning of company provided uniforms
  • We contribute up to €18 of your taxi fare for travel to or from work outside usual public transport times 
  • €300 bonus for recommending a friend to work at The Merrion 
  • Travel and Bike to Work – Tax saving Schemes, discounted parking in the city 
  • Health and Dental Insurance payments 
  • Contributory Pension Plan
  • Increased holiday entitlement with length of service
  • Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends 
  • Free Employee Assistance Programme – free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members 

The Role

We are looking for a service driven individual to join our five star Team. This is a fantastic opportunity to either begin or continue your career in one of the Leading Hotels of the World. Working with a professional and welcoming Team you will be part of creating Merrion Moments for our guests and colleagues with your main duties including:

  • Check guests in and out of the Hotel in line with Opera System and perform payment transactions to the Merrion Hotel standards.
  • Have respect and pride for the hotel, its employees and its owners and be committed to their objectives and policies.
  • Acknowledge all guests with a smile, eye contact and a greeting if appropriate, using the name if possible. Recognise and welcome regular guests.
  • Take responsibility for the reception float, keys and security behind the desk while on duty, ensuring all is in order prior to handing over to the next shift.

Who we are looking for

A candidate with the ability to be professional and communicate courteously and effectively with guests and colleagues alike. Your enthusiasm will be infectious and will instil confidence in the services offered. It is these qualities that require your commitment and will set us apart at being a most caring and successful hotel.

Shift work & flexibility are required in this position.

About The Merrion

The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens.

If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion.

Job requirements

We are looking for a service driven individual to join our five star Team. This is a fantastic opportunity to either begin or continue your career in one of the Leading Hotels of the World. Working with a professional and welcoming Team you will be part of creating Merrion Moments for our guests and colleagues.

Benefits
  • Competitive pay rates
  • Free meals on duty
  • Free cleaning of company provided uniforms
  • We contribute up to €18 of your taxi fare for travel to or from work outside usual public transport times 
  • €300 bonus for recommending a friend to work at The Merrion 
  • Travel and Bike to Work – Tax saving Schemes, discounted parking in the city 
  • Health and Dental Insurance payments 
  • Contributory Pension Plan
  • Increased holiday entitlement with length of service
  • Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends 
  • Free Employee Assistance Programme – free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members 
Job details
Occupation field:
Work experience:
Work experience is not required
Language skills:
  • English
  • Good
Salary range:
Not provided
Date of expiry:

About organisation

The Merrion, located in the heart of Dublin city centre, is the capital’s most luxurious five star hotel, and a proud member of The Leading Hotels of the World. The 142-bedroom and suite hotel is as welcoming as it is stylish. An impeccable restoration of four Georgian townhouses, The Merrion is a marriage of exquisite comfort, relaxed elegance and advanced guest facilities, including free Wi… Find out more

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