Job offer description

Description and Requirements

If you are passionate about gaming, join their growing Game Support team in the biggest CX (Customer Experience) provider in Bulgaria - get the job you will enjoy!



A typical day:

  • Be every player’s trusty advisor
  • Listen and respond to gamers' queries by phone and email
  • Identify and assess customers’ needs to achieve satisfaction

Sounds good, right?



If you have:

  • Fluency in Italian and a good command of English
  • Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
  • Player empathy and understanding a player’s perspective when tackling their issues
  • Understanding of Player Support
  • Desire to help the players as best as possible and to contribute to the team’s success

 

Their Offer:

 

  • Fully paid training sessions 
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses

 

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives!



Does it sound like the perfect job for you? APPLY NOW!

 

About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

The CV`s will be sent to the emloyer.

Job details
Sector:
Telecommunications
Occupation field:
Administration professionals
Work experience:
Work experience is not required
Salary range:
Not provided
Date of expiry:

About organisation

National Employment Agency is member of the EURES Network.Set up in 1993, EURES - European Employment Services - is a cooperation network designed to facilitate the free movement of workers within the European Economic Area (The EU countries plus Norway, Iceland and Liechtenstein); Switzerland is also involved. Partners in the network include public employment services,… Find out more

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