Front Office Agent
Costa Navarino is the new prime destination in the Mediterranean, with a strong commitment to sustainable practices and environmental responsibility. Located in the Greek region of Messinia in southwest Peloponnese, Costa Navarino is set against a backdrop of unspoiled, breathtaking seaside scenery and 4,500 years of history. Costa Navarino currently comprises two luxury Marriott managed properties, The Westin Resort Costa Navarino and The Romanos, a Luxury Collection Resort, offering a total of 766 guestrooms, suites amp; villas, a state-of-the-art 5000m2House of Events conference center, the Anazoe Spa & Thalassotherapy, two signature golf courses, exquisite gourmet dining venues, shops and boutiques, first class children’s facilities and multiple sports and activities.
The award-winning The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino are seeking for capable, outgoing and flexible Front Office Agents. The successful candidate needs to have excellent communication and organization skills and high ability to multitask.
Being part of our Front Office team you will:
- Provide excellent guest service by discovering all of our guests needs and acting on these needs proactively, effectively and promptly
- Upsell the running Marriot programs and try to maximize revenue for the hotel
- Maintain a professional and high-quality service oriented environment at all times
- Maintain working relationships and communicate with all departments
- Welcome guests and resolve any possible problem / complaint quickly and courteously
- Have to perform check in, check out duties and receive payments for guests
To be successful in this role you will:
- Have minimum 2 years’ experience as a Front Office Agent
- Have a bachelor in Business Tourism / Hospitality Management
- Be an excellent communicator in English (both written and verbal)
- Knowledge of Greek and an extra foreign language will be considered as an advantage
- Have excellent organization and communication skills with high ability to multitask
- Possess strong computer skills and knowledge of Opera software
Navarino Dunes offers:
- Competitive compensation package
- Chance to be developed within the most innovative operator of lifestyle hospitality brands
- Οn going training opportunities
- Accommodation in the vicinity of Navarino Dunes (for non - Messinian residents)
- Meals within the premises
- Private Medical Plan
- Use of Navarino Dunes Facilities, according to the relevant policies
Please note: CVs not fulfilling
the above prerequisites won’t be taken under consideration.
