As our SAR Compliance Analyst, within our Due Diligence or Suspicious Activity Reporting Programmers your goal is to ensure that activity within the PayPal system is compliant with Anti-Money Laundering regulations & guidelines. You will investigate customer activity across multiple platforms to ensure that it falls within acceptable parameters established by governing bodies including, but not limited to, the Commission de Surveillance du Secteur Financier (CSSF), Office of Foreign Assets Control (OFAC) and Financial intelligence unit (Luxemburg) (FIU). Your efforts will be in accordance to ...

• English
• Fluent

• Russian
• Fluent

The Dutch Protection Services Agent assists buyers and helps to resolve their seller dispute inquiries. They complete reviews and resolve claims in a timely and accurate manner using the latest in modern communication and technology tools and their knowledge of the buyer and seller protection policies. As a frontline representative, they are the primary point of contact for our customers and provide predictable, compassionate and timely resolution to all questions and inquiries. Number crunchers, look no further! Here's your opportunity to build financial models, provide data-driven advice on ...

• Dutch
• Fluent

• English
• Fluent

We are looking for an exceptional Inside Sales Manager – Supporting the Iberian market (Spain, Andorra and Portugal) from either one of our Irish offices in Ballycoolin, Dublin or our centre of excellence in Dundalk. The Inside Sales Manager will join a 5-strong team of Inside Sales managers that support the revenue generation for EMEA business for PayPal Global. Responsibilities: This role reports directly to the Inside Sales Director for EMEA Operational and disciplinary management of a 10 plus strong team of Inside Sales Teammates. Achieving the sales team’s targets/quotas in terms of new ...

• English
• Fluent

As an Agent within Fraud Operations, you will be required to work through a number of pre-determined fraud queues, kana email queues, and service requests to determine if recent account activity is of a fraudulent nature (based on fraud indicators). You will complete your investigation using multiple resources including customer contact, contacting banks and credit card issuers, reviewing PayPal activity, eBay rating, phone matches, IP Search, and various websites, etc. Fraud Operations Agents are Customer oriented and work to deliver a better understanding of PayPal processes to our Customers ...

• English
• Fluent

Responsibilities: Lead a team of Customer Success Managers in their daily business for one or more verticals, managing and coaching to performance, quality, behavior and collaboration standards Transform to and subsequently drive a results-oriented culture with a strong focus on driving customer success and servicing excellence Recruit, lead and coach a team of customer success managers / account managers; proven track record of developing high-performing teams through a holistic approach that inspires and enables the team Regularly interact and meet with customers and establish relationships ...

• English
• Fluent

This role is part of a team that support the Global Customer Operations organization by developing and delivering effective and efficient communication to employees around the world. Based in the EMEA region, this role is responsible for supporting the GCO leadership team in EMEA to communicate effectively with their teams. In addition, the successful candidate will lead communications for global projects and support their other regional and employee communication colleagues with strategic projects, Primary Job Responsibilities: This role is part of a team that support the Global Customer ...

• English
• Fluent

**Fluent Spanish & English are required for this role** Core Duties: Reviewing and attaching customer responses to claims filed against them or on their behalf. (5%) Completing or cancelling pending reversals when appropriate. (5%) Restricting accounts when appropriate. (5%) Closing of claims filed through PayPal’s Consumer Protection Policies. (70%) Escalating appropriately to Fraud Investigations. (5%) Review limited PayPal accounts and determine the legitimacy of the account and account holder. This also includes determining cases that need to be resolved by the customer to lift their ...

• English
• Fluent

• Spanish
• Fluent

As a Manager, Compliance, SAR, your responsibilities include: Applying analytic techniques to complex information sets from GC&E and other adjacent organizations in order to make logical and supported recommendations to leadership and to your direct reports on cases for reporting to Financial Crimes enforcement Network (FinCEN) and/or OFAC. Such investigation decisions are critical to PayPal’s fiduciary responsibility under the Bank Secrecy Act (Anti-Money Laundering rules) to effectively monitor customer’s activities with regard to detecting and reporting suspicious activity, including the ...

• English
• Fluent

If your skill sets match the role, you can be assured of a fulfilling career with overwhelming opportunities to learn, grow and succeed in one of the fastest growing industries in the world and Ireland. Job Requirements: 2 + years of related experience in Analytics in a fast moving and matrixed environment Prior experience in fraud, risk management, or business analytics Command of Statistics and Optimisation concepts with a focus on utilizing data insights to solve business problems. Experience, comfort and interest in the manipulation and analysis of large datasets Knowledge of and ...

• English
• Very good

Your Day-to-day Will Involve Using modeling and analytics to understand how business decisions impact our bottom line. This may include assessing risks of new products, determining fraud policies, or identifying inefficiencies in existing operations. Ensuring the team is delivering on our KPIs by using various data mining and data visualization tools to monitor portfolio performance and identify improvement opportunities Developing hypotheses and set up your own problem frameworks to test for the best solutions. You will also scope the operational feasibility, lead implementation efforts, and ...

• English
• Very good