One of our clients is looking for a technical support agent, fluent in German, for a role in Lisbon, fully on-site. If you enjoy helping customers and can provide exceptional customer support, this might be the right opportunity for you! Your day to day: · Telephone support for customer calls in German. · Handle customer requests and update them in our IT systems (e.g., changes to rates or pricing plans, activation of options or services, address changes). · Manage processes related to fiber optic link requests – handling requests, error detection, and implementing solutions with our internal ...
Are you a German speaker who is passionate about technology and sustainability? Do you want to be part of shaping the future of electric mobility? One of our clients is seeking proactive, customer-focused professionals to join our team as Level 1 Technical Support Specialists for eMobility Charging Infrastructure. As a member of our eMobility team, you will be the first point of contact for companies experiencing issues with electric vehicle (EV) charging stations. Your mission is to ensure minimal downtime for EV chargers while delivering outstanding customer service. Key Responsibilities: · ...
Estamos a recrutar um Senior Agent de Contact Center para coordenar e gerir uma equipa especializada no atendimento ao cliente de uma multinacional do sector de aparelhos electrónicos e electrodomésticos. Funções Principais: · Coordenação e gestão de uma equipa dedicada ao atendimento ao cliente juntamente com o team leader; · Apoio ao cliente, especialemnte escalações · Garantir o cumprimento dos objetivos e a excelência no serviço prestado; · Análise e partilha de dados operacionais para melhoria contínua. O que oferecemos: · Percurso formativo inicial, com formação presencial em Espanha ...
Are you looking for a career in social media in a multicultural and multinational environment? Our client is recruiting DUTCH speakers for an opportunity in content reviewing in an inclusive workplace. TASKS: · Investigating and resolving issues regarding reported/flagged content on social media; · Handling and supporting client policies and guidelines; · Keeping quality requirements in terms of user safety WHAT WE OFFER: · Prestigious multinational client · Work across multiple platforms in social media · Training and development · Health insurance Send your CV now!
We are recruiting a customer service agent fluent in German for a hybrid role to assist consumers with questions and doubts when using the client's products and services. You'll resolve possible customer queries, recommend solutions, and guide product users through features and functionalities as per standard procedure. A Day in the Life of... · Respond to customer queries through phone and written channels in a timely and accurate way · Report product malfunctions · Encoding internal databases with information about consumers' requests · Inform customers about new features, functionalities ...
We are recruiting for the Shared Services Center of a multinational leader in the global food retail sector: Nestlé Business Services. A Consumer Engagement Services Veterinary Assistant will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions, and guide product users through features and functionalities as per standard procedure, and also be the ambassador for our brands and products. A Day in the Life of... · Respond to customer queries through phone and written channels in a timely and accurate way · ...
Gi Group recrute des professionnels francophones (niveau C1/C2) pour intégrer un projet de référence dans le secteur financier/bancaire. Le poste implique un contact direct avec les clients, avec un accent sur un service de qualité et l’optimisation commerciale. Responsabilités : Réception et assistance téléphonique aux clients, gestion de l’information et réponse efficace aux demandes ; Proposition et négociation d’offres commerciales adaptées au profil du client ; Gestion et traitement des contacts pour maximiser les opportunités commerciales ; Suivi quotidien des objectifs commerciaux et ...
We are looking for a Customer Billing FVL Officer to join a global logistics and service center located in Miraflores, Algés. This role involves performing administrative and accounting operations related to sales and billing, ensuring accuracy, compliance with deadlines, and adherence to internal procedures and legal standards. Main Responsibilities Perform administrative tasks in the FVL sales area for subsidiaries; Record, control, and validate accounting and billing operations, ensuring compliance with deadlines and procedures; Support subsidiaries by managing administrative sales and ...
Unlock Your Potential as a Real-Time Interpreter! Are you fluent in Mandarin, Cantonese or Korean and English? Do you want to leverage your language skills while enjoying the flexibility of working from home? If so, this opportunity might be perfect for you! Why This Role? Imagine using your bilingual abilities to bridge communication gaps for people and institutions in the US and UK. As a Real-Time Interpreter, you'll facilitate conversations for various entities including banks, post offices, and medical centers, helping them overcome language barriers. Your Daily Adventures: Every ...
Unlock Your Potential as a French Real-Time Interpreter – Part-Time Opportunity Schedule: Rotating Schedule from Monday to Sunday, from 4 to 7h/day Location: Remote – anywhere in Portugal (mandatory) Are you fluent in French and English and looking for a flexible part-time opportunity? Join us and use your language skills to connect people and support vital communication, all from the comfort of your home. ⸻ Why This Role Matters As a Real-Time Interpreter, you’ll play an essential role in enabling understanding between individuals and organizations in the US and UK. You’ll handle calls for ...
