Senior Receptionist

Предложен/а от:

На разположение за събитието:

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Работно място:

Ireland

Образователна степен:

Вид позиция:

Full-time

Брой длъжности:

Описание на предложението за работа

Responsibilities:

To greet guests on arrival with a warm, welcoming smile & in a professional and friendly manner.
To check in and out guests efficiently using the Opera Reservation System whilst adhering to our SOPs.
To communicate our services and facilities to guests as required.
To deal with any customer complaints in a professional manner and to notify management of these.
To deal with request, queries and suggestions quickly and efficiently.
To ensure that the guests needs and requirements are met.
To take all reservations and ensure that all changes are updated in the hotel system accordingly.
To promote and up sell the hotels facilities at all times.
To answer the switchboard and telephone in a warm and friendly manner and to divert calls to the relevant and correct extension and to take detailed messages as required.
To ensure that billing is correct and carried out in accordance with our SOPs.
To become familiar with all other procedures for reception.
To adhere to all the hotel polices including Customer Care, Health & Safety, Fire Safety, Security.
To provide support where necessary in other areas of the hotel.
To be patient and organised and be able to deal with a multitude of tasks and have the ability to prioritise these tasks.
To be willing and interested to learn about the surrounding areas so as to be able to advise guests.

Requirements

The Offer

Подробности за работното място

Икономически сектор:

Професионална област:

Work experience:

Work experience is not required

Диапазон на заплащане:

Not provided

Date of expiry:

четвъртък, 2 June 2022

За предприятието