Kitchen Porter

Main Purpose of the Job:                             Washing up, cleaning and clearing all kitchen areas, including kitchen equipment

Main Duties:

Kitchen Porter responsibilities include:

• Manage the wash up section of the kitchen, ensuring all cups, dishes, cutlery etc are washed intricately and in a timely fashion
• Restock all items washed
• Wash floors, walls, counters etc in the kitchen throughout and at the end of your shift
• Ensure all food waste is put into appropriate food bin
• Keep a clean and tidy work station as much as is reasonably possible.
• Provide a high level of customer service at all times.
• Contribute to maintaining kitchen and general hygiene standards.
• Empty bins when full.

Uniform and Appearance

• You must wear the company uniform provided in good condition at all times and ensure it is clean and well pressed, with all buttons, hems and pockets in good order.

Health & Safety

• Ensure that all health safety procedures are followed
• Actively look for any hazards, especially fire, while carrying out all daily duties
• Operate all equipment as per manufacturer’s and Manager’s instructions
• Maintain security awareness at all times

Food Hygiene

• Always wash your hands before touching food and always after using the WC.

• Clean as you go in food rooms.  Keep kitchen equipment utensils clean.
• Tell your Manager at once of any skin, nose, throat or bowel trouble.
• Cover cuts and sores with waterproof dressings.
• Wear clean clothing
• Remember that smoking in a food room is illegal and dangerous.  Never cough or sneeze on food
• Keep food clean, covered either cold or piping hot.
• Handle food as little as possible

• Keep the lid on the dustbin.
• Remember the law requires clean, fully equipped, well-lit and airy conditions for food preparation.

Communication

• Maintain the highest standard of communication with the management team.

Training & Development

• Continuously develop job knowledge by attending all scheduled training.
• Highlight any training and development needs to Management.

Customer Care

• Deliver the highest customer service standards at all times seeking opportunities to exceed customer expectations.
• Ensure dissatisfied customers are handled in a professional and sympathetic manner, keeping management informed and endeavouring to always find a satisfactory solution for all parties, minimising any negative publicity.
• Ensure confidentiality and discretion in all customer and Hotel matters in line with Hotel policy.
• Maintain high standards of personal presentation in line with Hotel policy.

General Other Duties

• Ensure awareness and responsibility for any internal requirements.
• Complete all documentation relating to the role in the Hotel.
• Comply with and ensure compliance to Hotel policies at all times.
• Comply with all relevant legislation relevant to your area of work.
• Observe a professional manner at all times, representing the ethos and values of the Hotel.
• Develop strong working relationships across all departments within the Hotel.
• Contribute towards the efficient and effective delivery of services.

• Carry out all reasonable tasks and requests as assigned by members of the Management team including the Manager.