Customer service and booking agent

Working Period: May - Septmeber

Starting date: According to agreement

The visitor center is located in the heart of Flåm, down by the Flåm harbor and at the end of the famous Flåmsbana. Through providing sales, operational support, and customer service, we are the information and sales central for all Norway’s best activities and products. We provide customer service over the counter as well as via phone and e-mail.  Working with us you will be in the heart and pulse of Norway’s best operations, an exciting and challenging environment!

We take great pride in providing seamless and excellent customer service while working in a fast-paced working environment. Therefore, we think you are a person who genuinely is interested in people, have great people’s skills and are adaptable in an ever-changing workday. You are probably a globetrotter, interested in travelling, unique experiences and spectacular nature. You are probably a tad competitive, and a natural salesperson and you have great communication skills.

 The Visitor Center is looking for customer service talents to be a part of our team for the summer season 2022.  

Sounds like a place for you? We are looking for someone who

• Is open, Warm, and friendly
• Values a good working environment, and actively contributes to one
• Is professional and personal in your meetings with customers, colleagues, and partners 
• Is concerned with quality and sustainability
• Has strong problem-solving skills to determine the best possible solutions for our customers
• Has the ability to remain calm and polite when dealing with complaints or challenging situations
• Is cheerful and eager person who enjoys working in a fast-paced environment  
• Is experienced within the travelling industry
• Can work independently but enjoys teamwork
• Is goal orientated and passionate about selling

Requirements for the position

• Proficiency in Norwegian (or other Scandinavian language) and English, spoken and written.
• Computer proficiency

We offer

• Full time job in the period  
• Interesting work in a spectacular fjord-setting in western Norway  
• Good and affordable quality housing close to your workplace  
• Competitive salary   
• A position in one of the country’s leading tourism companies  
• To be part of an international and passionate team.  
• Favorable discounts on NB activities and products 

Salary and working hours by agreement and in accordance with Norway’s best AS’s guidelines.   

Proficiency in Norwegian (or other Scandinavian language) and English, spoken and written.
Computer proficiency
Permission to work within the EU