Client Services Officer (f/m/d) French
Job Type: Full-time
Job Location: Lisbon
Workplace: Hybrid
Our client is based in Portugal and provides personal insurance solutions. They advise their 10,000 client companies in the development of their social protection policy and support their 1.5 million policyholders in the management of their health contracts daily. For their operation in Lisbon, we are looking for a Client Services Officer (f/m/d) who can speak fluently French and English.
As a Client Service Officer (f/m/d), you will evaluate and manage customer claims, liaising with insurance companies, clients, and service providers via telephone and email. You will also be responsible for coordinating the direct billing process with international providers, handling a portfolio of clients with expatriates stationed worldwide, and processing e-claims and Invoicing.
Workload: Monday to Sunday, between 08h00 and 19h00
Local: Lisbon
Your profile:
- Native or fluent in French and English (mandatory);
- Previous experience in insurance in the medical sector in an international environment (preferential);
- Good communication and teamwork skills;
- Excellent attention to detail.
Conditions:
- Gross base salary + Meal allowance + Individual Bonus + Quarterly Bonus + Transport allowance + Health and disability insurance;
- Work Contract directly with our client;
- Integration in a company with the possibility to develop your career.
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