95% Remote: Subject area coordinator (m/w/d)

For the TMD (Tailor Made Developments) - Software Development department, we are looking for a coordinator to carry out the following administrative tasks

Onboarding & Offboarding TMD employees

Coordination of freelancer interviews

Coordination with freelance service providers

Creation of user accounts, WebRAS, Citrix service requests

Ordering hardware via service requests

Ordering employee badges

Initial briefing of new employees

Heat It Service Management (ITSM) ticket management

Create and track service requests

Contact person to the IT Service Desk and End User Device Team from TMD

Follow up on ticket processing

Coordination with DevOps team

Conceptualise TMD service requests for more targeted processing

Continuous improvement of own process

Central contact person for ITSM within TMD

Filing and documentation

Creation and tracking of purchase requisitions in SAP

Bachelor's degree / education in business administration or business informatics or through equivalent experience

Languages: German or French or Dutch + English fluent (both C1)

Experience in the operation of SAP