Cabin Steward (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Cabin Steward promotes a positive image to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems. You should maintain complete knowledge of and comply with all housekeeping departmental policies/service, procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment. DUTIES & RESPONSIBILITIES Daily cleaning and ...
Laundry Attendant (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Being a Laundry Attendant you are responsible to ensure that all laundry services for the guests is done as per the standard policies and is met on time. Also responsible for laundry collection from guest rooms, dry-cleaning, washing, drying, pressing and folding of guest's laundry along with other linen. Additionally properly tags guest items and then sorts for appropriate action like washing, dry cleaning, stain removal, pressing or send for repairing to the hotel tailor. DUTIES & RESPONSIBILITIES Correct handling of the ...
Massage Therapist (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Handling all massages as per the operational and treatment standards. Responsible for all massages and treatment-related activities, and for the safety of the guests in the massage room. Maintains appropriate standards of conduct, dress, hygiene, uniform appearance and posture of himself/herself and all personnel involved in the massage room operation. DUTIES & RESPONSIBILITIES Providing consistent professional massage and body treatments, in accordance with spa protocols and accepted certification practices Effectively ...
Sous la direction de votre Responsable, vous assurez le service en chambre de nos clients la journée mais aussi la nuit. Missions • Ambassadeur(drice) de notre établissement, vous assurez l’accueil téléphonique et la prise de commande de nos clients avec lesquels vous aimez créer un contact privilégié dans un souci de satisfaction de ces derniers • Vous conseillez nos clients dans leurs choix et leur offrez un service attentionné dans le respect des standards de notre enseigne • Vous veillez au respect des commandes et vérifiez systématiquement la facturation • Vous débarrassez les tables et ...
En tant que Chef de Rang, vous assistez le Maître d'Hôtel pour le service en salle. Vous êtes responsable d'un groupe de table et assurez les commandes auprès des clients. Vous encadrez une équipe de commis et de serveurs. Missions: • Vous assurez la mise en place de la salle et de votre rang. • Vous accueillez, conseillez les clients dans leurs choix, vous leur apportez les plats ; vous offrez un service attentionné. • Vous anticipez les besoins des clients et vous vous adaptez à leur rythme. • Vous encadrez les commis et serveurs débutants. D'une manière générale, le titulaire du poste peut ...
En tant que Commis de salle, vous participez à la mise en place du service, au dressage des tables et à divers travaux de préparation. Vous êtes la personne intermédiaire entre la cuisine et le client. MISSIONS - Assurer la disposition et mise en place des outils de travail mis à votre disposition ; - Assurer l'entretien du matériel de votre service afin de le conserver dans un état impeccable ; - Connaître la composition des cartes et des produits qui y figurent ; - Bien connaître son point de vente ainsi que les autres services de l'hôtel pour répondre de manière positive aux demandes des ...
Hotel Manager (Cruise Ships) APPLY NOW WITH hermesrecruitment.com The Hotel Manager is responsible for all aspects of operations, to day-to-day staff management and guests. Provides leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction. Responsible for managing the management team and overall targets to deliver an excellent guest experience. A Hotel Manager would also be required to manage profitability and guest satisfaction measures. DUTIES & RESPONSIBILITIES Hold regular briefings and meetings with all head of ...
Front Desk Manager (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Directly supervises all front desk personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. DUTIES & RESPONSIBILITIES Trains and retrains all front office personnel Participates in the selection of front office personnel Schedules the front office staff Supervises workload during shifts Evaluates the job performance if each front office ...
Receptionist (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Helps guests complete registration cards and assigns rooms, accommodating special requests whenever possible. Places guests and room information in the appropriate front desk system and communicates this information to the appropriate personnel. DUTIES & RESPONSIBILITIES Settling all administrative jobs as per company's directives Following up on guests' requests that have been handed to the front desk Co-responsible for the entire front desk area Organizing and ensuring the realization of efficient and smooth check-in and check ...
Night Auditor (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Checks Front Desk accounting records for accuracy and, on a daily basis, summarizes and compiles information for the financial records. Prepares a summary of cash, check, and credit card activities, reflecting the financial performance for the day. DUTIES & RESPONSIBILITIES Posts room charges and taxes to guest accounts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift To verify that all transactions performed at the ...
