Synchro by Egor is recruiting a Customer Service Assistant (German/Portuguese) for a client located in the Lisbon. Role Description: Handle customer interactions via phone, email, chat, video calls, and social media responses; Diagnose and troubleshoot potential issues related to phone calls, email inquiries, chats, video calls, and social media interactions; Log and escalate incidents following client procedures; Provide customer support services in a foreign language; Perform tasks required within the scope of Contact Center operations.
- German
- Very good
- Portuguese
- Fluent