Tâches: Mission Il s'agit d'assister des utilisateurs confrontés à des difficultés dans l'utilisation des services et des éléments de l'informatique d'entreprise (hardware, OS, applications, téléphonie fixe et mobile, ...). Ce sont des activités classiques d'un service de support IT (liste non exhaustive) : Accès au réseau et aux services de l'informatique d'entreprise (mot de passe, configuration, ...); Problème de hardware ; Problème d'impression (définition d'imprimantes, ...) ; Utilisation d'applications (suite Microsoft Office : Word, Excel, Outlook, Office 365) ; Synchronisation de ...

Tâches: Clarifie les besoins du business : · précise les besoins spécifiques de développement et de modification de l¿application informatique par le business · analyse la situation existante et les solutions possibles pour tout nouveau projet · formalise les besoins fonctionnels et non-fonctionnels en une analyse fonctionnelle · vérifie l¿intégration des solutions proposées dans le parc applicatif existant Traduit les besoins: · rédige les spécifications fonctionnelles pour les nouveaux projets · estime la charge de travail pour l¿analyse fonctionnelle · discute la solution fonctionnelle avec ...

Département : Service à la clientèle Bureau : Bruxelles, quartier européen A. Objectifs généraux du poste L¿expert.e en service clients (H/F/X) est chargé.e de traiter les demandes des clients en donnant des explications, en faisant la promotion de nos produits et services et en résolvant les plaintes conformément aux politiques et procédures en vigueur prédéfinies. B. Résumé des responsabilités et fonctions Par ordre d¿importance, vous : 1. Gérez efficacement les demandes techniques des clients par téléphone, e-mail ou sur les réseaux sociaux en temps opportun (40%). 2. Communiquez l ...

Tâches:Contexte: Le Département Enseignement a notamment pour mission de développer et de maintenir un ensemble de services et d¿infrastructures de support à l¿enseignement répondant aux besoins de la communauté universitaire, qu¿ils soient de nature matérielle, pédagogique, technologique ou scientifique. Il regroupe, entre autres, l¿ensemble des services de soutiens pédagogiques de l¿ULB. Au sein de ce département, la cellule PRAC-TICE (Pédagogie, Recherche, Action et TICE) est en charge du Campus virtuel de l'ULB ainsi que de la mise à disposition et de l¿accompagnement à l¿utilisation d ...

We are looking for Project managers with at least 2 years experience on IT projects (software development) . French and/or Dutch is optional. English is mandatory. ,To be discussed during the interview We are looking for Project managers with at least 2 years experience on IT projects (software development). French and/or Dutch is optional. English is mandatory.

Junior Accountiant will suport finanse processes. The main resposibilities on this job position will be: invoice processing, contact with an external customer, support activities related to the closing of the month and the year, as well as constant cooperation with other departments of the company. We offer: Work in the multinational environment Special trainings adjusted to your needs Possibility to use foreign language on the regular basis Stable employment in a world-wide company Full-time employment agreement Applicants should possess: Fluency in French Communicative English Basic Polish ...

DEKIMO EXPERTS Louvain-la-Neuve (QSPIN), part of DEKIMO GROUP, delivers both services and advice in two specialized domains: the development of smart systems and softwares and the improvement of critical processes. Our consultants are involved throughout the whole software & system lifecycle (from design to homologation and production) and contribute to the strategy or critical missions for our customers in a wide variety of industry sectors (automotive, medical, aerospace…). QSPIN cares for strong relationships with a large existing customer base and has a focus on nurturing as well customer ...

We are urgently looking for an experienced Senior Java Developer, who would like to work in Brussels. Candidates need to be fluent in English and willing to work in Brussels. Candidates need to relocate as remote work is not possible. Tasks and responsibilities: Architecture and design of information systems (SOA); Review of the architecture of existing systems; Design and development of component architecture and building blocks; Analysis of the integration of different information systems; Data analysis and data modelling; Coordination of the implementation of the technical architecture ...

We are urgently looking for Senior Java / Angular Developer in Brussels. EU candidates are welcome to apply for this position. Candidates need to be fluent in English. Tasks and responsibilities: Programming/maintenance of presentation layer of multi-tier applications Design and development of user interfaces for PCs, tablets, smartphones. Design and development of Rich Internet applications Installation and configuration of web applications Migration and updates of web applications Profile: Master or Bachelor degree; +5 / +15 years of Java development experience; +1/+2 years of Angular ...

This will be your future team: You are about to join a team of 30 young and innovative professionals sharing the passion for procurement. Our team is a blend of nationalities, backgrounds and experience and we are sure you are going to like open-mindedness and flexibility of the team members as we do. We all speak English, our official company language. Working alone in the corner is not our typical working attitude – we work as a team covering each other‘s back and we share our experience with colleagues, located in the same office but also on the other side of the globe. Our infectious ...