Duty Manager

Essential Requirements

  • A minimum of 1 years’ experience as a hotel Duty Manager

 • Experience with Opera property management system 

• Experience with Alkimii time management system 

• Experience in Eworkflow purchasing system

 • Previous hotel experience at management or supervisors level 

 • Relevant 3rd level Hospitality qualifications.

  • Minimum of 2 years’ experience in a restaurant/ dining position

 • Experience in working in hotel Front Office

 • Experience working in  hotel housekeeping at supervisor level 

• Experience with supervising major events within a hotel setting

 Responsibilities

 •  Responsible for the day to day operations of the hotel while on duty. 

•  Parachute into busy departments in the operations - F&B, C&B, Housekeeping and Front Office as needed.

 • Guest relations,manage guest queries and resolve any potential issues for  guests.

  • Ensure hotel standards are maintained , in customer service , Health & Safety and control (SOPs)

  • Forward planning for large events , BEO review etc.

  • Over- seeing special and seasonal projects which will add benefit to the guest or to the company’s performance such as the Christmas event. 

 Staff Benefits

- A competitive salary

- Company funded educational programs

- Discount on dining options of up to 50% across our dining outlets within The Collection

- Use of on-site health club and swimming pool

- Reduction on accommodation for family and friends across The Collection

- Discount on Spa treatments and products

- Staff dining facilities

- Staff parking