Customer Service Representative Finnish/Swedish/English
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Descripción de la oferta de empleo
For one of our clients based in Contern (Luxembourg), we are currently looking for a
Customer Service Representative ENGLISH / FINNISH OR SWEDISH
- temp. to perm. contact -
YOUR TASKS:
- Organizing transports for customer orders by using automated transport systems
- Offering the best possible solution with regard to management of transport modes, service and costs
- Handling requests from the customer, monitoring shipments in transit
- Handling deviations in transit and investigating non-conformities
- Liaising on a daily basis with the customer, internal departments and the logistics service providers
YOUR PROFILE:
- You speak fluent English, Finnish or Swedish
- A first work experience in a similar field
- Strong customer service orientation and very good communication skills
- Ability to work in a team and under time pressure
- Problem analysis & problem solving competence
- Basic knowledge of customs clearance and shipping documentation
- IT skills: MS Office