Descripción de la oferta de empleo

Main responsibilities:

  • Customer service from travel sector
  • Solving problems and customer questions which appear before, during and after their travel
  • Handling incoming calls and email requests from customers
  • Delivering the highest quality customer service
  • Supporting before and after sales

 

Candidate profile:

  • Excellent written and oral skills in Portuguese
  • Good command of the English language
  • Excellent customer care and proactive attitude
  • Result oriented approach
  • Attention to details
  • Being a team player
  • Previous call center, travel industry or/and hospitality experience - as an asset

 

Benefits:

  • Competitive salary (plus extra bonuses)
  • Attractive benefits package
  • Full-paid appropriate training
  • Private medical care for you and for your family (including dental care after upgrading package)
  • Employee Referral Award Program  
  • Great development opportunities in an international, fast – paced company
  • A multicultural, great working environment
  • Fast recruitment process taking 2-3 weeks, with a ‘remote’ application systems
Detalles del trabajo
Sector:
Administrative and support service activities
Campo de ocupación:
Customer services clerks
Work experience:
Work experience is not required
Habilidades lingüísticas:
  • English
  • Very good
  • Portuguese
  • Very good
Horquilla salarial::
Not provided
Date of expiry:

Información sobre la empresa

Bringing service to life Serco employs over 100,000 people in more than 30 countries, delivering local services informed by many years of international experience and expertise. We improve services by managing people, processes, technology and assets more effectively. Combining commercial know-how with a deep public service ethos, we advise policy makers, design innovative… Más información