Customer Relationship Manager (m/f)
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Disponible para eventos:
Descripción de la oferta de empleo
Due to the successful partnership between SELLBYTEL and with one of the leading IT companies in the world we are currently looking for
Customer Relationship Manager (m/f)
Your main tasks
- Provide account support to the Customers in accordance with customer
- Segmentation offerings
- Actively support Customers from pre-book to post-booking operations
- Development of reports and coordination of Processes, Tools and business flow improvements
- Identify Customer and Sales Process, Tools and Training opportunities
- Representation of Customers among cross-functional teams
- Responsible of a set of projects and initiatives which require cross functional partnerships
- Maintaining high level of Customer satisfaction
- Supporting Customer KPI’s and metrics of process improvement
Our profile of preference
- Fluent in English
- University degree
- 2 to 3 years of business experience in sales administration, business support
- Good communication and interpersonal, problem solving as well as decision making skills
- Reliable, responsible, self-driven, result orientated personality
- Ability to deliver results in cross cultural and virtual organizations and to work with remote management model
- Understanding of “business support” function in a proactive way
- Good Excel skills (mandatory)
- Ability to learn new software and tools rapidly
What we offer
- Full time position
- Extensive training on market leading products
- Personal development programs and mentoring to develop skills
- Possibility to participate in a growing project
- Good career prospects in a reputable company which rewards serious and hard workers
- Working place: Krakow