Bar Manager

Job description

The Great Southern Killarney is looking for highly efficient, well presented, well organised and energetic Bar Manager for our busy Bar operations in the Great Southern Killarney, which includes Browne's Bar, our Conference & Banqueting department and various in-house functions.

The ideal candidate is someone who's is passionate about Guest Service, has great Food & Beverage Service experience, has bags of stamina and enjoys the fast pace of working in an award winning 4* plus environment. You also need to be able to stay calm and work as part of a team during a frenetic service and ensure a fantastic guest experience by forward planning, giving clear instruction and assisting your team-mates where needed.

Key delivery areas:

As Bar Manager, your main responsibility would be to manage the bar service within the hotel and to ensure that our guests’ expectations are not only met, but exceeded. You will be responsible for creating and updating Standard Operating Procedures in line with the requirements and to ensure that all hygiene and safety standards are met. You are also responsible for managing your team and ensuring, through thorough and ongoing training that your team help you reach your goals.

Main Tasks (not exhaustive)

• Oversee the service of beverages and food within the bars and maintain overall

• Ensure cash procedures are adhered to and strictly monitored
• Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation, and return of any sub-standard items
• Ensure Hotel security is maintained and events are staffed appropriately
• Report and liaise regularly with senior Management (GM, Operations, HR) regarding departmental performance and ensure they are informed of any relevant information or issues
• Develop and maintain professional relationships with internal and external customers

• Ensure breaks are organised in accordance with fluctuations in the volume of business

• Promote a positive perception of the Company at all times both internally & externally
• Ensure Standard Operating Procedures are achieved, and maintained at all times, and are monitored and updated when and where necessary

• Ensure the bars run smoothly on a daily basis & are adequately stocked with all necessary goods.
• Produce effective rotas to ensure staffing levels are appropriate and efficient

• Train and develop the team to ensure food & beverage service is to specification

• Take responsibility for Bar Food & Beverage Revenue

The Successful Candidate will:

• Have a real understanding of hotel operations and the F&B industry.
• Minimum 3 years hands on experience in Bar / Restaurant Management in a similar sized property at 4* or 5* level including experience in food service.
• Have at least a year experience within a Bar Environment and interest in and knowledge of beverage service.
• Ability to work as part of a hotel management team in a busy property.
• Actively promote the Hotel and Bars and seek staff and customer feedback to improve services and sales
• A structured, organised and forward-thinking approach to work planning
• Excellent leadership, communication, motivational and interpersonal skills.
• To maintain high standards of morale and personal appearance of all staff.
• To hold regular On-the-Job training sessions, to set up such training material as may be necessary with our HR team and to ensure that staff can perform their duties correctly.
• To ensure that reports and administration requirements are timeously submitted.
• Assist in developing initiatives to build sales, profitability and guest counts
• Assist in maintaining effective cost controls in support of these initiatives
• Exceptional customer care and ability to ensure service standards are delivered and maintained across all bar operations in the property.
• Strong financial and business acumen including rostering, stock management, managing budgets, ordering and purchasing skills.
• Customer focused and target driven
• Proactive nature with an outgoing and friendly personality
• Strong leadership skills and the ability to build a rapport with our guests

About The Great Southern Killarney:

Great Southern Killarney has been an iconic retreat for over 160 years and was originally opened as The Railway Hotel in 1854 with the proud boast of being Ireland’s first purpose-built hotel. This stately property has indeed a prestigious history & the original features of its elegant Victorian architecture have been retained throughout the many years that the hotel has been welcoming guests from across the globe. Although the splendour of the hotel captivates guests, it is the exceptional and genuine hospitality for which the hotel is renowned that transforms a visitor into a life-long friend.

Uniquely surrounded by 6 acres of beautiful private gardens in the centre of bustling Killarney town, as well its favourable location adjacent to Killarney Railway Station, Great Southern Killarney provides an unrivalled location for visitors to Killarney town.

Great Southern Killarney enjoys an impressive history as well as developing a deluxe guest experience with beautifully appointed accommodation and contemporary touches to afford guests with every modern luxury. Great Southern Killarney also offers wonderful dining options where you can choose to dine under the magnificent gilt dome in The Garden Room Restaurant, opt for a more casual dining experience in Browne's Bar, or indulge in delicious Afternoon Tea in The Grand Foyer & the beautifully restful, Reading Room Residents’ Lounge. Great Southern Killarney is also home to Killarney’s premier events centre, with a choice of venues in which to host prestigious events & intimate or grand-scale weddings. As the latest addition to the Hayfield Family Collection, Great Southern Killarney with its luxurious accommodation and exceptional and innovative cuisine, offers a truly luxurious experience. Committed to delivering gracious hospitality and creating outstanding memories, The Scally family & their talented team deliver friendly personal service and true Irish hospitality.

Visit https://www.hayfieldfamilycollection.com/or https://www.greatsouthernkillarney.com/for more information.

Benefits of working for Great Southern Killarney

• See what our employees say: https://youtu.be/v3Q0GujHTwA
• Training &Development opportunities
• Experiential development opportunities
• Long Service Recognition
• Monthly and Annual awards / recognition
• Monthly Staff appreciation events, Summer BBQ and Christmas Functions
• Reduced rates for F&B and hotel-stays across Hayfield family collection
• Access to Leisure centre and Gym for greatly reduced rates
• Competitive Market related Salaries
• Free Staff Meals each shift
• Free Uniforms

To submit:

• Please submit your fully detailed CV to Milandi Basel
• Ensure you mention the Position Reference (Bar Manager) as we are recruiting for various positions at the same time
• Note: Unfortunately no telephonic interviews will be accommodated. Should you not hear back from us within two weeks of your application for this position, please accept that your application was unsuccessful

Reference ID: Bar Manager

The successful candidate must have all the necessary legal documents to live and work in Ireland