Banqueting (Events) Manager
An exciting opportunity now exists for a Banqueting Manager at Hodson Bay Hotel.
The Hodson Bay Hotel is part of the Hodson Bay Group, and we are delighted to be part of the Failte Ireland Employer Excellence Programme. Hodson Bay Group was recently certified as A Great Place to Work. With over 700 employees from over 50 countries worldwide, Hodson Bay Group is committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.
As part of the Hotel Management team you will be responsible for effectively managing the day-to-day operations of the Hotel whilst ensuring our guests have a positive experience.
We work together as a team to ensure that we exceed guest expectations every time. We do this by ensuring the highest standards of products are on offer and by achieving excellent service standards at all times. Exceeding guest expectations is part of our service culture and as part of the Management team you will have a strong customer focus; you will meet and greet clients and guests, respond to queries and oversee the smooth running of functions and weddings.
You will also enjoy the benefits of working with Hodson Bay Group which will open up a whole new world of opportunity, learning and benefits.
MAIN DUTIES:
- Wedding Business: Co-ordinate, update and manage wedding database. Liaise with Wedding Manager regarding all enquiries.. Managing all information in function diary
- Reports to Managing Director & General Manager
- Special Events: Managing and coordinating all special events. Compiling and issuing detailed releases and updates to all relevant departments. Examples of special events are Christmas parties, Christmas residential package, New Year’s Eve ball, confirmations, communions,
- Software Familiarity: Knowledge of all aspects of Opera to ensure maximum yield of hotel sales to maximize revenue. Also, familiarity with sales databases to ensure effective chase of business.
- Yield Management of Diary: Work closely with both reservations and sales teams monitoring all diary entries, ensuring maximum yield of hotel. Reporting Weekly at sales meeting.
- Daily liaising with Reservations Manager and Sales Manager regarding specific operational issues.
As a member of the Hodson Bay Group, the Hodson Bay Hotel thrives in providing many development opportunities for motivated driven & efficient employee’s across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect & trust amongst colleagues.
Person Specification:
- Professional, with a warm, friendly, engaging persona
- Excellent communication skills; both written and oral
- Have a working knowledge of all hotel departments
- Come from a strong Hotel Background in 4*/5* Hotels
- 2-3 Years Prior experience at management level
- Ability to manage a team
- Calm under pressure and be able to deal with difficult situations as they arise with excellent problem-solving skills
- Be an ambassador for the property both internally and externally
- Have fluent English
Why work with us?
- 39 Hour Working Week
- Complimentary use of Hodson Bay Hotel's Gym & Swimming Pool
- Career Development Opportunities
- Meals provided while on Duty
- Free Parking
- Hotel Discounts across the Hodson Bay Group
- Motivational Benefits - Employee of the Month etc
- Health & Wellness Programme
- Active Sports & Social Club
- Subsidized staff taxi service - Athlone/Roscommon town
