The Main duties for Customer Support will be responsible for: Handling inbound calls and assisting customers with claims, complaints and queries. Processing orders and online order tracking. Handling delivery issues, refunds and light troubleshooting of website issues. Providing accurate, valid and complete information to the clients. Identifying and assessing customers' needs to achieve satisfaction. Up to €25000 per annum Essential skills/abilities a successful candidate should meet: Fluent verbal and written level of both French and English. Ideally 6 months of customer service experience ...

The purpose of this element of the role is to ensure that all template and bespoke correspondence is quality checked. Key Responsibilities: Proofreading, reviewing and correcting all outgoing correspondence from the Arrears Support Unit, Litigation Team and Customer Services Team. Responsible for managing all Subject Access Requests under Data Protection legislation. Check the quality of all outgoing customer and third-party correspondence for the Arrears Support Unit, Litigation Team and Customer Services Team. Ensure that all outgoing letters are addressed appropriately, do not contain ...

This role is responsible for monitoring client's facility performance identifying opportunities and risk. Complete facility reviews and propose facility changes as appropriate; analyse and process monthly information; complete audit commentary and carry out ad-hoc client visits as determined by the client status. Proactively manage clients financial position in respect of their facility with the company and understand your client portfolio and their business. Provide excellent client service and secure client contract renewals and extensions with the company. Through liaising with Client ...

This Operational Risk Analyst role will responsible for supporting development, and monitoring the implementation, of all relevant Frameworks and Policies in relation to People and Process risk management. Supporting the revision and updating of relevant risk management Frameworks, Policies, Systems, Processes and Tools on a periodic basis and supporting the communication and embedding of these in the First Line effectively Supporting the Operational Risk Manager in ensuring that the above Frameworks and Tools cover risk identification, assessment, mitigation, monitoring and reporting ...

One of our fantastic clients have a rapidly growing corporate services department and we are seeking an ambitious and experienced company secretary on a permanent basis. €45000 - €50000 per annum RESPONSIBILITIES Independently liaise in a timely and professional manner with fund service providers and clients Organise board and committee meetings Prepare board papers, board meeting documentation, attend and minute meetings Maintain and update corporate records and client files Prepare, manage and finalising of resolutions and other corporate documentation Ensure appropriate prioritisation of ...

The Corporate Services Manager will have one direct report and experience in minute taking, corporate governance, board management, client relationship management, ICAV's UBO register etc will be of significant value. Corporate Services Manager - Dublin - E45K Financial Services client is seeking a Corporate Services Specialist to join a growing team. Working alongside industry leaders, part qual or qual ICSA with minute taking exp. required as well as seniority from current role. Skills/experience required Qualified or part qualified ICSA or similar; Minimum 3 years' company secretarial ...

This is a fantastic opportunity for an expert on Data Protection and GDPR Legislation. The Data Protection Specialist will play a crucial role in the development of a data privacy framework and supporting GDPR project delivery. Reporting directly to the Director of Legal and DPO, the Data Privacy Analyst will serve as a point of contact and ensure all obligations relating to data privacy are met. €50000 - €51000 per annum Minimum 3 Years' experience within the data protection/regulation and expert knowledge of Data Protection laws and practices, including an in-depth understanding of GDPR ...

Our client is a leading light in the industry with 100 Million turnovers, going through an incredible growth journey along with a transformational agenda. They are currently seeking a Project Engineer who will report to the Head of Engineering and will participate in a range of technical projects including the company's automation Projects. €50000 - €55000 per annum Excellent benefits Key Accountabilities: Responsible for installation of highly automated sortation equipment Participate in multi-functional teams delivering state of the art high volume automation solutions. Provide technical ...

Our client is a leading light in the industry with 100 Million turnovers, going through an incredible growth journey along with a transformational agenda. The business has quantum growth and is rapidly changing the technological and digital landscape of the industry. The role will suit a Digital thought leader that is both creative and can deliver quickly to market solutions. €110000 - €120000 per annum Excellent benefits Key responsibilities: Own the digital roadmap and continuous prioritisation of strategic digital projects to match business priorities, resource/technology capability and ...

Our client is looking for a Product Manager who will be responsible for all aspects of product development and product lifecycle management. €80000 - €90000 per annum Excellent Benefits Key Responsibilities Drive the delivery of winning products, in conjunction with other key business Support the development of client product portfolio, by researching and understanding agreed target markets and evaluating customer Define the product strategy, including core product positioning and messaging in various markets and Demonstrate a clear understanding of our markets, competitors and their product ...