Reports to: General Manager, Deputy General ManagerScope and Purpose of PositionTo ensure the day-to-day operations are carried out in line with the department and hotel standards, providing quality service to our guests in accordance with statutory, health and safety requirements.Responsibilities➢ Ensure that the Department operates in a guest focused manner; always striving to exceed guest expectations thereby building customer brand and loyalty.➢ Fully understand and operate the Property Management System and ensure it is used to maximum effect.➢ Welcome and check in all guests with the ...
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Reports to: Food & Beverage Supervisors, Managers, Deputy General Manager, General Manager Scope and Purpose of Position Under the general guidelines of the Departmental Supervisor/Manager, ensure the day-to-day operations are carried out in line with department and Hotel standards providing quality service to our guests in accordance with statutory, health and safety requirements. Responsibilities ➢ Ensure that the Department operates in a guest focused manner; always striving to exceed guest expectations thereby building customer and brand loyalty. ➢ To be fully aware of the hotel facilities ...
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Overall Responsibilities:▪ Delivering a quality food product in each of the food outlets. ▪ Ensuring the food operation is profitable. ▪ Ensuring the highest standards of hygiene are maintained. ▪ Enhancing the food reputation.Responsible for the following Food Outlets:▪ Restaurant – Breakfast, Lunch & dinner. ▪ Bar ▪ Banqueting ▪ Room serviceSpecific Responsibilities:Operations▪ Planning & organising the kitchen department for the business on the books – managing the roistering of staff, menu planning, food purchasing, stock control & delivery of a quality food product on time and within ...
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Reports to: Executive Chef, Deputy General Manager, General ManagerScope and Purpose of PositionTo assist the Executive Chef in the smooth running of the Kitchen ensuring that all areas of the Kitchen are maintained to the standards required by the Hotel. Together with the Executive Chef, deal with queries concerning the Kitchen staff. To co-ordinate and execute training of Kitchen Staff. To be able to motivate staff. To maintain a safe, hygienic and healthy working environment. To cook any food on a daily basis according to business requirements for all food outlets.Responsibilities➢ Together ...
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Reporting To: Sales & Marketing ManagerMain Duties:To be available for your role as Sales & Marketing Executive Monday – Friday and on occasion outside of these times when the business requires flexibility – evening events / weekend sales. This is a fulltime role.Advertising and Promotion of all business outlets within the business.To ensure consistent and appropriate updating of all Social media channels belonging to thebusiness.Updating of websites for business.Ensure online content and imagery is correct and up to date.To ensure collateral and marketing materials for the business meet brand ...
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Accommodation Assistant Reports to: Accommodation Supervisor, Deputy General Manager, General ManagerScope and Purpose of PositionUnder the general guidelines of the Supervisor, ensure the day-to-day operations are carried out in line with department and Hotel standards, providing quality service to our guests in accordance with statutory, health and safety requirements.ResponsibilitiesTo ensure a high level of cleanliness throughout the hotel at all times in accordance with the standards as set out by the hotel.Guest Bedrooms o Change and make guests beds o Clean bathrooms, all surfaces and ...
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As a Bars Manager, you will be an ambassador for the hotel as well as the team you are leading. Leading and proactively managing the day to day operations of our F&B Bars Team in what is an exceptionally diverse role. You will be passionate about delivering world class service to our guests, whilst ensuring standards are maintained and targets are achieved. The role offers the opportunity to drive all aspects of the Bars operation from daily operations.Responsibilities:Responsible for overall operation of all Beverage Service.Responsible for overseeing Food Service ensuring service is of a ...
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POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality ...
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