Job offer description

About the job

Purpose of Role:

  • The RIM Monitoring Operator will provide responsive, professional and competent technical support for various server systems and their operating system software.
  • The role holder works with no supervision and is a knowledge leader with depth of specialization / a wide range of systems and supports less experienced members of the community in maintaining the availability of the IT service experienced by end users

Skills: 

  • Good Proficiency in Verbal and Written English including Technical Vocabulary

Requirements

Knowledge of one of the following:

  • Extended Knowledge of Microsoft Windows Operating Systems and/or Linux / Unix Operating Systems including recovery
  • Extended Knowledge of Microsoft Active Directory and Microsoft Security Model
  • Extended Knowledge of UNIX/Linux Security Protocols and Model
  • Good Knowledge of Networking Protocols (TCP/IPV4 including IPV6)
  • Good knowledge of Virtualization Technologies such as Citrix, Hyper-V
  • Good knowledge of server hardware, especially around RAID, and hardware resources
  • Good Knowledge of Networking Hardware
  • Strong Customer Relationship – able to establish quick working relationships with customer
  • Excellent communication – ability to communicate clearly with customers, colleagues and managers
  • Excellent problem solving – ability to fix issues, being resourceful, and not giving up easily
  • Drive and determination for technologies and services
  • Initiative to constantly improve solution methods, and solution times
  • Working well under time pressure
  • Ability to prioritize tasks based on business requirements.
Job details
Sector:
Information and communication
Occupation field:
Engineering professionals (excluding electrotechnology)
Work experience:
Work experience is not required
Language skills:
  • English
  • Good
Salary range:
Not provided
Date of expiry:
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